Community Leasing Associate - Affordable - Full-time

pbCommunity:/b/pDayton ParkpbNumber of Units:/b/p174p/ph3/h3divpbuCommunity Leasing Associate - Affordable/u/b/p/divdivp/ppbOUR COMPANY:/b/ppspanAt Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985.  We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide./span/pp/ppspanBeing a part of Fairfield means more than a rewarding career with personal growth. It’s a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we’re proud to reflect that in our culture./span/pp/ppbABOUT THIS ASSOCIATE:/b/ppAt Fairfield, we build communities. Our Leasing Associates are mega-talented and passionate salespeople who embody our core values. From discovering the prospect’s needs through matching them with their perfect apartment, our Leasing Associates create better living for better lives./pp/ppOur team is searching for a dynamic, top performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stays levelheaded amidst prioritizing competing agendas./pp/ppMostly importantly, a Leasing Associate often serves as a prospective resident’s first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities./pp/ppThere is plenty of room for growth in this exciting role on the Fairfield Property Management Team. This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager./pp/ppbWHAT YOU CAN EXPECT TO DO IN THIS ROLE:/b/pp/ppbCUSTOMER SERVICE amp; SALES/b/pullipBe the first point of contact with prospective residents, current residents, vendors and Fairfield associates./p/lilipDrive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents./p/lilipDetermine the customer’s needs, resolve and/or escalate to a higher level as permitted./p/lilipUse your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships./p/lilipDeliver unmatched service to residents to exceed their expectations, while maintaining resident retention./p/lilipMeet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process./p/li/ulp/ppbOPERATIONS/b/pullipManage various tasks such as lease files, maintaining updated necessary paperwork and computer systems./p/lilipVerifies application information, spangathers, and follows up on all verification of income, as required for LIHTC and/or HUD programs./span  Forwards to property manager for final approval./p/lilipUse Yardi accounting software manage the leasing process./p/li/ulp/ppbMARKETING/b/pullipComplete spanmarketing/advertising/span tasks including updating social media sites./p/lilipMaintain knowledge about local market conditions; shop local competition./p/li/ulp/ppbWHAT YOU’LL NEED DAY ONE:/b/pullipMinimum of one year experience in a customer service, sales, or retail position required/p/lilipspanKnowledge of Low Income Housing Tax Credit (LIHTC) preferred/span/p/lilipspanStrong math skills/span required/p/lilipStrong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel required/p/lilipProfessional verbal and written communication skills required/p/lilipExperience or knowledge in leasing or real estate a plus./p/lilipAbility to close a sale is highly preferred/p/lilipKnowledge of tax credit, fair housing, and trade practices a plus./p/lilipExperience using Yardi or other related property management accounting software a plus./p/lilipHigh school diploma or equivalent required./p/lilipspanAbility to work a flexible schedule to include weekends, evenings, and some holidays./span/p/li/ulp/pp#LI-JULIA/pp/ppspanspanEstimated Rate of Pay/span/spanspan:/span/ppspan$16.43 - $19.14/span/ppspanThis position is non-exempt; the range above reflects hourly rates./span/p/divp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"spanThe pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: /span/pullispanPaid time off, paid holidays and sick days, paid time off for volunteering activities (optional) /span/lilispanMatched 401(k) /span/lilispanMedical, dental amp; vision insurance /span/lilispanFlexible spending account /span/lilispanLife insurance /span/li/ulp style="text-align:inherit"/pp style="text-align:left"span* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.  /span/p