Credentialing Specialist - Full-time

p style="min-height:1.5em"strongAbout ShiftKey/strong/pp style="min-height:1.5em"ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit a target="_blank" rel="noopener noreferrer nofollow" href="http://www.ShiftKey.com"www.ShiftKey.com/au./u/pp style="min-height:1.5em"/pp style="min-height:1.5em"strongThe role/strong/pp style="min-height:1.5em"We’re looking for a detail-oriented, proactive Credentialing Specialist to join our credentialing team. In this role, you’ll help onboard healthcare providers, validate credentials, and support our internal operations teams - work that directly impacts the speed and quality of care our marketplace delivers. You’ll also make a real difference in healthcare providers’ experience, be part of a collaborative, supportive team in a growing tech company, and have plenty of opportunities to learn, grow, and take on new challenges in a fast-moving environment./pp style="min-height:1.5em"/pp style="min-height:1.5em"strongWhere you’ll work/strong/pp style="min-height:1.5em"This is a hybrid role based in our Irving, TX office. You’ll enjoy the flexibility of working remotely part of the time while joining the team in person for collaboration, meetings, and team activities./pp style="min-height:1.5em"/pp style="min-height:1.5em"strongWhat you'll be doing/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Build strong relationships with healthcare providers and internal teams, answering questions and resolving issues professionally./p/lilip style="min-height:1.5em"Respond to internal and external inquiries, anticipating potential issues and taking action before they become problems./p/lilip style="min-height:1.5em"Maintain accurate documentation for all credentialing activities./p/lilip style="min-height:1.5em"Validate credentials and licenses to ensure compliance with local, state, and federal regulations./p/lilip style="min-height:1.5em"Partner with Credentialing Leads to process background checks and other verification tasks./p/lilip style="min-height:1.5em"Monitor and manage credentialing and operational queues as assigned./p/lilip style="min-height:1.5em"Support special projects and initiatives within the credentialing team./p/lilip style="min-height:1.5em"Report potential roadblocks, barriers, or other issues to leadership proactively./p/lilip style="min-height:1.5em"Take on additional tasks as needed to support the team’s success./p/li/ulp style="min-height:1.5em"/pp style="min-height:1.5em"strongWhat you'll need/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"High School Diploma or GED required./p/lilip style="min-height:1.5em"3+ years of experience in healthcare, data entry, or a related field./p/lilip style="min-height:1.5em"1+ years of healthcare compliance, credentialing, privileging, or quality experience is a plus./p/lilip style="min-height:1.5em"Comfortable working in a fast-paced environment./p/lilip style="min-height:1.5em"Strong time management and organizational skills./p/lilip style="min-height:1.5em"Detail-oriented with a proactive mindset./p/lilip style="min-height:1.5em"Excellent verbal and written communication skills./p/lilip style="min-height:1.5em"Proficient in Microsoft Office 365 and Google Workspace./p/lilip style="min-height:1.5em"Able to work independently and multitask effectively./p/li/ulp style="min-height:1.5em"/pp style="min-height:1.5em"strongPerks of working for ShiftKey/strong/pul style="min-height:1.5em"lip style="min-height:1.5em"Inclusive and collaborative work environment where all voices are valued./p/lilip style="min-height:1.5em"Hybrid-friendly office spaces designed to be fun and engaging./p/lilip style="min-height:1.5em"Comprehensive health, vision, and dental coverage./p/lilip style="min-height:1.5em"Benefits begin on your first day./p/lilip style="min-height:1.5em"Generous PTO and company-paid holidays, including flexible floating holidays./p/lilip style="min-height:1.5em"100% 401(k) employer match up to 6%./p/lilip style="min-height:1.5em"Paid parental leave./p/lilip style="min-height:1.5em"Wellness support, including access to mental health resources./p/li/ulp style="min-height:1.5em"#LI-Hybrid/pp style="min-height:1.5em"/pp style="min-height:1.5em"strongOur Commitment to Diversity/strong/pp style="min-height:1.5em"ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. /pp style="min-height:1.5em"/pp style="min-height:1.5em"strongEEO Statement/strong/pp style="min-height:1.5em"ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: a target="_blank" rel="noopener noreferrer nofollow" href="mailto:accommodations@shiftkey.com"uaccommodations@shiftkey.com/u/a /p