Unit Secretary-Inpatient

pstrongJob Summary: /strongThe Unit Secretary-Inpatient works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician/ nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient/visitor population. Performs other duties as needed. br/br/strongEducation and Experience: /strongHigh School Diploma or General Education Development (GED) required. nbsp;Minimum one year of unit secretary experience preferred. nbsp;Completion of one year of college or minimum of one year of experience in medical field preferred. br/br/strongKnowledge and Skills: /strongBasic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position. br/br/strongLicensures and Certifications: /strongBasic Life Support (BLS) Certification through the American Heart Association as required in the Department Plan for Providing Care and may be obtained during orientation process.br/br/nbsp;/p