Reservations Agent - Hilton Hawaiian Village Waikiki Beach Resort - Full-time

%3Cp class=%22MsoNormal%22%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.hilton.com/en/hotels/hnlhvhh-hilton-hawaiian-village-waikiki-beach-resort/?msockid=3d14bb60b4016a6728c4ad42b5ee6b67%22%3E%3Cspan style=%22font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cstrong%3EHilton Hawaiian Village Waikiki Beach Resort %3C/strong%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3Eis looking for a %3Cstrong%3EReservation Agent%3C/strong%3E to join the team! With 5 main guest room towers and 150,000+ square feet of event space, if you are passionate about enhancing future, return guests’ stays, then this role is for you! Join us and see why Hilton is ranked the best hospitality brand to work for!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EWe are located on 22-acre of Hawaiian paradise and feature the best pools and waterslides in Waikiki! Enjoy best in class perks such as Paid Time Off (PTO), PLUS discounted hotel room stays for you and your family WORLDWIDE!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3EThe ideal candidate will have a minimum of one year of experience in the hospitality industry and be proficient with office equipment, including computers (Microsoft Office), point-of-sale systems, copiers, fax machines, and multi-line telephones. They should possess excellent communication and interpersonal skills, demonstrate the ability to work efficiently in a fast-paced environment while maintaining a high level of accuracy and quality, and have open availability.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EClassification%3C/strong%3E:%26nbsp;Full Time%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EShift%3C/strong%3E:%26nbsp;Varies AM/PM %26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EHourly Range:%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%2425.62 - Starting%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%2428.08 - after six months%26nbsp;%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%2432.03 - after one year%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EThe Benefits%3C/strong%3E – Hilton is proud to have an award-winning workplace culture ranking #1 World%27s Best Workplace by Great Place to Work.%26nbsp; We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAccess to your pay when you need it through DailyPay%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EHealth insurance%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ECareer growth and development%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ETeam Member Resource Groups%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ERecognition and rewards programs%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EGo Hilton travel discount program%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EPension Plan%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EBest-in-Class Paid Time Off (PTO)%26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ESupportive%26nbsp;parental leave%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EDebt-free education:%26nbsp;Access to a wide variety of educational credentials%26nbsp;(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;%22%3E*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.%26nbsp;%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWhat will I be doing?%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAs a %3Cstrong%3EReservation Agent%3C/strong%3E, you would be responsible for answering telephone inquiries in a friendly, enthusiastic, and courteous manner, employ sales techniques to secure and process reservations for guest accommodations in a timely manner consistent with Hilton’s high standards of quality.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel. Specifically, you would be responsible for performing the following tasks to the highest standards:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EOperates facsimile machine to send, receive, and log incoming transmissions. Notifies guests using the message function of a moderately complex computer of incoming faxes.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EUses the photocopier to make copies of items as required.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EFiles registration cards in room number order.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EInitiates reports and retrieves printed forms from computer printer.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EVerifies credit card authorizations for processing advance deposits.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EOther duties as assigned by the supervisor such as assisting PBX operators or performing certain responsibilities as a Guest Service Agent.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%27Verdana%27,sans-serif;font-size:12.0pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3Ebr %3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWhat are we looking for?%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ESince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EHospitality - We%27re passionate about delivering exceptional guest experiences.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EIntegrity - We do the right thing, all the time.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ELeadership - We%27re leaders in our industry and in our communities.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ETeamwork - We%27re team players in everything we do.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EOwnership - We%27re the owners of our actions and decisions.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ENow - We operate with a sense of urgency and discipline.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EIn addition, we look for the demonstration of the following key attributes:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EQuality%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EProductivity%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EDependability%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ECustomer Focus%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAdaptability%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWhat will it be like to work for Hilton?%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.%26nbsp; Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.%26nbsp; And our amazing Team Members are at the heart of it all!%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:black;font-family:Verdana, Geneva, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Verdana%27,sans-serif;font-size:12.0pt;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E