At Your Service Center Associate, Del Amo Fashion Center - Part Time - Part-time

pspanstronguBe part of an amazing story/u/strong/span/p pspanMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work./span/p pspanstronguJob Overview/u/strong/span/p pspanAs an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You’ll support all At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks - all while upholding Macy’s service standards./span/p pspanThis role requires strong multitasking abilities, problem-solving, attention to detail, and a customer-first mindset. You’ll thrive in a fast-paced environment where flexibility is key, including working a variety of shifts such as nights, weekends, and holidays./span/p pspanThis role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.nbsp;/span/p pspanstrongHow our At Your Service Colleagues spend their day…/strong/span/p ul lispanstrongEvery day starts with a positive example/strong/spanspan. As an At Your Service Colleagues (AYS), you come in energized and ready to make an impact - wearing your name badge with pride, greeting teammates with warmth, and helping ensure the At Your Service areas is clean, organized, and ready for customers. You help set the pace by reviewing sales goals, learning about new arrivals and top-selling items, and staying up to date on trends and promotions - so you’re prepared to support the team and engage customers confidently./span/li lispanIn the At Your Service area, /spanspanstrongyou lead through action/strong/spanspan - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships. Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure the collection area is organized so the customer pick-up experience is friction-free/span/li lispanYou help /spanspanstrongmaintain a shoppable space/strong/spanspan by recovering merchandise and keeping the pickup and return areas clean while ensuring timely completion and curbside delivery of Buy Online Pickup In Store (BOPS) orders./span/li lispanThey always /spanspanstrongFinish Strong/strong/spanspan - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.nbsp;/span/li lispanstrongWe believe service starts with each other/strong/spanspan - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities./span/li lispanAnd we know that /spanspanstrongexcellence is a journey - we strive to improve every day/strong/spanspan, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results./span/li /ul pspaniFull-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week.nbsp;All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be foundnbsp;/i/spana href="https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf" target="_blank" rel="nofollow"spanihere/i/span/aspani./i/span/p pspanstronguWho You Are/u/strong/span/p ul lispanFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality/span/li lispanMust be able to:/span ul lispanUnderstand and communicate effectively with customers, co-workers, and supervisors/span/li lispanRead and understand employment policies and safety rules/procedures in English/span/li /ul/li lispanMakes prompt, sound decisions in real time to effectively address customer needs and resolve issues/span/li lispanBe comfortable communicating and collaborating with customers and colleagues/span/li lispanMeeting daily sales goal challengesnbsp;/span/li lispanResponsible for acquiring new customers by opening credit accounts and sharing loyalty benefits/span/li lispanEnjoy meeting people, learning about them, and sharing informationnbsp;/span/li lispanResourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics/span/li lispanYou can handle electronic devices with no problem/span/li /ul pspanstronguEssential Physical Requirements You Will Perform/u/strong/span/p ul lispanThis position requires talking, lifting, constant moving, standing, and reaching with arms and hands./span/li lispanStanding for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level/span/li lispanRequires close vision, color vision, depth perception, and focus adjustment/span/li lispanFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions/span/li /ul pspanstronguWhat We Can Offer You/u/strong/span/p pspanJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities./span/p pspaniSome additional benefits we offer include:/i/span/p ul lispanMerchandise discounts/span/li lispanPerformance-based incentives/span/li lispanAnnual merit review/span/li lispanEmployee Assistance Program with mental health counseling and legal/financial advice/span/li /ul pspaniAccess the full menu of benefits offeringsnbsp;/i/spana href="https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf" target="_blank" rel="nofollow"spanihere/i/span/aspani./i/span/p pspanstronguAbout Us/u/strong/span/p pspanThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives./span/p pspanistrongJoin us and help write the next chapter in our story - Apply Today!/strong/i/span/p pnbsp;/p pnbsp;/p pspaniThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment./i/span/p pnbsp;/p pnbsp;/p pspanSTORES00/span/p