Customer Service Representative

Min: USD $16.00/Hr. Max: USD $19.47/Hr. Job Summary: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR)./span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;" /span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. strongOur company motto is: Love What You Do...Make A Difference!/strong/span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;" /span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"strongemConsider joining our team if you want:/em/strong/span/pullispan style="font-size: 12pt; font-family: calibri, sans-serif;"An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"To start a professional career with Monday through Friday work hours and weekends off/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"A career that provides opportunity for growth; promoting from within is our top priority/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"A comprehensive benefits package./span/li/ulp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions./span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;" /span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"strongemWhat you will need to succeed:/em/strong/span/pullispan style="font-size: 12pt; font-family: calibri, sans-serif;"A smile and great attitude/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Highly developed sense of integrity and strong work ethic/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Personable and outgoing; able to talk with clients and build rapport and relationships/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Great attention to detail and providing accurate service/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Technically savvy; able to use multiple computer systems and ability to adapt to change/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations./span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be strongkind./strong/span/li/ul Qualifications: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"Education/Skills/Training:/span/pullispan style="font-size: 12pt; font-family: calibri, sans-serif;"High school diploma or approved equivalent./span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Basic math skills, 10-key and keyboarding./span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook./span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Well-developed smart phone and digital channel skills./span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Must be organized and display excellent communication skills and a personable attitude./span/li/ulp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"Experience:/span/pullispan style="font-size: 12pt; font-family: calibri, sans-serif;"Previous work in retail, consumer service delivery, or client relations./span/li/ul Benefits: p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"At WaFd Bank you get all of these great benefits!/span/pullispan style="font-size: 12pt; font-family: calibri, sans-serif;"Paid time off for vacation, sick days and holidays/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Health insurance/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Stock options/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Generous 7% 401(k) employer matching*/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Paid Parental Leave/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Life and ADD insurance/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Long-term disability/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Tuition Reimbursement/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Employee assistance programs/span/lilispan style="font-size: 12pt; font-family: calibri, sans-serif;"Pre-tax health and dependent-care spending plans/span/li/ulp style="margin: 0px;"a href="https://wafd.icims.com/icims2/servlet/icims2?module=AppInertaction=downloadid=62hashed=-1847180088" target="_blank" style="font-size: 12pt; font-family: calibri, sans-serif;" rel="noopener"spanWaFd Bank Benefits Summary - Click here for more information/span/a/p EEO Statement: p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375/span/pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank" rel="noopener"EEO is The Law - click here for more information/a/span/pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"a href="https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf" target="_blank" rel="noopener"Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/a/span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"a href="https://wafd.icims.com/icims2/servlet/icims2?module=AppInertaction=downloadid=38300hashed=-1295945564" target="_blank" rel="noopener"EEO Policy Statement - WaFd Bank/a/span/pp style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank" rel="noopener"span style="color: #000000;"Know Your Rights: Workplace Discrimination is Illegal - click here for more information/span/a/span/pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="noopener"Pay Transparency Nondiscrimination Provision - click here for more information/a/span/pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"a href="https://wafd.icims.com/icims2/servlet/icims2?module=AppInertaction=downloadid=77971hashed=-1732856983" target="_blank" rel="noopener"California Consumer Privacy Act- CCPA 2025/a/span/p