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Verified Pay $18 per hour
Hours Full-time
Location Richardson, TX
Richardson, Texas

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About this job

h2Overview/h2 pstrongBaylor Scott White Institute for Rehabilitation/strong/p pstrongRichardson (Collins), TX /strong/p p /p pstrongPatient Service Specialist (PSS)  /strong/p p /p p strongHours: vary between Monday - Friday 7am - 7pm/strong/p p /p pstrongFull Time/strong/p p /p pstrongCompensation depends upon candidate’s years of experience and internal equity./strong/p pstrongThis is an entry-level position./strong/p pstrongStarting salary:/strongstrong $18 - $25 per hour/strong strongbased off experience/strong/p pstrong /strong/p pstrongBenefits of becoming a Patient Service Specialist with us:/strong/p pWe strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. /p ul liHealth, Dental, and Vision insurance; Life insurance; Prescription coverage/li liPaid Time Off (PTO) and Extended Illness Days (EID)/li liA 401(k) retirement plan with company match/li liShort and Long Term Disability/li liPersonal and Family Medical Leave/li liPSS Ladder Program/li /ul pstrong*Eligibility and effective dates vary/strong/p h2Responsibilities/h2 pLooking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. /p ul liCoordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. /li liRegisters patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record./li liVerifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. /li liCollects towards patient responsibility at each visit./li liScan and maintain medical documents./li liReconciles and posts charges daily and other reporting to ensure clean claim processing./li liResponds to all request for information from patients, other department and physicians. /li liMaintains office, orders supplies and manages mail./li liWillingness to adjust schedule to center needs./li liTravels Attends all mandatory meetings and in-service education programs./li liTravels to non-home location center or other site for coverage when necessary. /li /ul h2Qualifications/h2 ul liHS diploma or GED is required/li /ul pstronguPreferred Experience/u/strong/p ul liCustomer service experience /li liKnowledge of insurance verification /li liHealthcare, medical, or dental office administration /li /ul h2Additional Data/h2 pemEqual Opportunity Employer including Disabled/Veterans/em/p

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Posting ID: 1158698885 Posted: 2025-09-18 Job Title: Patient Service Specialist