Lead Warehouse Associate

Purpose:

To lead and own all warehouse operations in a way that supports our Core Values and drives our company’s vision. This role ensures products are received, handled, stored, and shipped accurately, efficiently, and safely — all while keeping our team and customers happy.

Reports To:

Operations Manager

Core Values We Live By:

• We are Family – We work as one team, care deeply, and support each other and our clients like they’re one of our own.

• Above and Beyond – Good enough is never enough. We go the extra mile, every time.

• Shine Bright – We show up with passion, positivity, and purpose.

• Be Human(e) – We lead with respect, empathy, honesty, and humility.

Key Roles & Responsibilities:

Own the warehouse from receiving to shipping. You’ll lead the day-to-day execution with a high level of accuracy, urgency, and care.

Receiving:

• Unload shipments from carriers (UPS, FedEx, etc.)

• Inspect all incoming goods for damage or errors

• Match received items against purchase orders

• Report discrepancies and damaged items immediately

• Label and tag all incoming boxes with key info (customer name, PO #, project name, etc.)

• Enter receipts into the system and organize packing slips

Storage & Organization:

• Stage and store products in correct zones/racks

• Ensure warehouse layout supports flow, safety, and efficiency

• Maintain clear and accurate inventory locations

Shipping & Distribution:

• Pick and stage products accurately using pick lists

• Double-check outgoing shipments for accuracy

• Complete all shipping documentation

• Coordinate with delivery teams or freight providers

Leadership & Operations:

• Drive accountability and efficiency in warehouse operations

• Monitor and maintain a clean, organized, and safe workspace

• Communicate regularly with purchasing, operations, and sales

• Track and report on inventory, dead stock, and warehouse metrics

• Recommend and implement process improvements

• Support a high-performing team culture based on our Core Values

What Success Looks Like:

• The right products in the right place at the right time — every time

• A warehouse that runs like clockwork

• Issues are owned and solved, not passed off

• The team feels supported, and customers feel served

Requirements:

• 3+ years in a warehouse leadership role

• Strong decision-maker and problem solver

• Proven ability to drive process and productivity improvements

• Comfortable with warehouse software and systems

• Able to lead and work alongside the team

• Clear, confident communicator

• Able to lift 30+ lbs and work on your feet

• Bilingual (English/Spanish) a plus

• Electrical product knowledge is a bonus

Core Focus (Why This Role Matters):

This role protects the integrity of our operations. Without an accurate, efficient warehouse, we don’t deliver on our promises — to our customers or our team.