Spectraforce Technologies IVR Developer in Newark, NJ | 1158903860 | Snagajob

Urgently hiring

Estimated Pay

$52 per hour

Hours

Full-time, Part-time

Location

Newark, New Jersey

About this job

Job Title: IVR Developer
Location: Newark, NJ (Hybrid) OR Remote
Duration: 9+ Months
Job Description:

Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.
Thorough understanding of Genesys Framework, Integration with internal and external components.
Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)

Must have a solid understanding on:

Genesys Architect Flows, Data Actions, OAuth and Integrations objects
Genesys Integration with other Ancillary Products
Genesys Cloud Reporting
Genesys Cloud APIs

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Posting ID: 1158903860 Posted: 2025-09-12 Job Title: Developer