Swedish high-end CS role opportunity for Asian Airline in Athens, Greece

🌟 Exciting Opportunity Awaits! Patrique Mercier Recruitment is thrilled to offer a prestigious High-End Customer Service Role for a renowned Asian Airline in the vibrant city of Athens, Greece! We are looking for dedicated and fluent Swedish speakers who are passionate about providing exceptional service and enhancing the travel experience for our valued clients.

In this distinguished position, you will be the face of the airline, assisting Swedish-speaking passengers with their inquiries, bookings, and any travel-related needs. This role is perfect for individuals who thrive in a dynamic environment and are committed to delivering five-star service!

Your Responsibilities

• Deliver high-quality customer service to Swedish-speaking passengers via multiple communication channels.
• Assist customers with bookings, changes, and inquiries, ensuring they receive the utmost care and support.
• Address and resolve any concerns or issues quickly and efficiently.
• Collaborate with colleagues to improve service quality and enhance the overall customer experience.
• Stay informed about airline policies, procedures, and promotional campaigns to provide accurate information.

Requirements

• Fluency in Swedish (both written and spoken) is essential.
• Strong background in customer service, preferably in the travel or hospitality sector.
• Excellent communication and interpersonal skills.
• Detail-oriented, with the ability to handle challenging situations with professionalism.
• A passion for travel and providing exceptional service.
• Ability to work effectively in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and 2 weeks in an hotel )
• Free Greek Lessons, discounts and other perks