HVAC Design & Load Analyst - Commercial Estimating Team (Onsite)

The HVAC Load Calculation Specialist for the Commercial Quote Team performs residential and light commercial load calculations, duct designs, and equipment selections following ACCA Manual J, S, and D standards. You’ll work closely with the sales and quoting teams to deliver accurate system designs that meet customer needs. May provide sales support to the field as required.

Position Responsibilities may include;

• Respond to customer inquiries about the company’s hydronic products and services, including pricing, availability, and lead times.
• Estimate large residential and commercial hydronic jobs and assist sales representatives with quoting, proposal preparation, and bid documentation.
• Enter customer orders, verify product specifications and delivery options, and process purchase orders for timely delivery of HVAC equipment.
• Collaborate with other departments to ensure customer satisfaction and maintain strong relationships with hydronic clients and contractors.
• Work with team members to pursue new hydronic business opportunities and coordinate follow-ups on sales leads, proposals, and outstanding quotes.
• Manage CRM entries, update client records, and track sales pipeline activities, preparing reports, forecasts, and performance metrics as needed.
• Schedule meetings, site visits, and product presentations for the sales staff.
• Liaise between sales, operations, and logistics to ensure seamless project execution.

Knowledge and Skills:

• Familiarity with sales cycles, quoting procedures, and proposal development.
• Experience using platforms like Salesforce, HubSpot, or SAP for managing customer data and workflows.
• Clear and professional verbal and written communication with clients, vendors, and internal teams.
• Ability to juggle multiple projects, prioritize tasks, and meet deadlines.

Experience:

• 2 years in customer service, inside sales, or administrative support role-preferably construction-related industry.
• History of working with HVAC systems (even in a support or coordination capacity).

Education:

• High School diploma or GED equivalent, some college preferred

People Management: No

Physical Requirements / Working Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations. Some travel may be required – up to 20%. Work schedule may extend outside of standard business hours and days.
• Position qualifies for the Business Phone Program, offering either a company-issued device or reimbursement for approved personal device usage.

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. Our mission is to enhance living environments through quality products and services while working closely with dealers, builders, contractors, designers, and architects. Learn More About Williams Distributing

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.