IT Field Technician

We are seeking IT Field Technicians for on-demand/ad hoc IT Support in the Shreveport, LA area.

As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed.

Responsibilities:

• Installation of workstations.
• End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
• Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
• Basic networking, rack/stack/patch, remote hands support, etc.
• Experience working with AD (active directory), domains, group policy, etc.
• E-mail, A/V conferencing, VoIP device replace and configuration.
• Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.
• Provide timely and efficient executive-level support.
• Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)

Requirements:

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Application support for Microsoft Office365, SharePoint Online and Exchange Online.
• Working knowledge of Azure, Intune, and other cloud based services.
• Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
• Xerox, Canon, HP printer installation, local/network configuration and print management.
• Excellent verbal and written communication skills.
• Ability to effectively operate independently as well as in a team environment.
• Ability to lift heavy objects up to 50 lbs.

We Offer:

• Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!
• Competitive compensation and 2hrs. minimum pay on all assignments.
• Job related expense reimbursement.

Apply Today!