Front Desk Receptionist

This is a completely On-Site role. Monday through Friday, 7:45 AM - 5:00PM.

Surge Staffing is seeking a Receptionist for a permanent, full-time internal position out of our headquarters in Columbus Ohio! This role offers the opportunity to assist the internal operations at Surge and by connecting various business calls from clients and customers to the appropriate contacts within the company, creating a real impact on the growth of the organization. If you are a high energy individual with a good work ethic and a great personality that shines through on the phone, we want to hear from you!

A typical day looks like:

• Answer inbound calls and route accordingly to appropriate extensions
• Respond to inbound requests for information or directory services
• Place outbound calls as requested by staff
• Respond to inbound requests for information or directory services
• Self-monitor call times for adherence to efficiency goals
• Able to respond quickly and provide effective customer service in a fast-paced environment
• Strong problem-solving skills
• Some technical skill required in daily self-troubleshooting before escalating to IT support

We're looking for candidates that have:

• High school diploma
• Excellent speaking voice
• Superb customer service skills
• Knowledge of switchboards and phone systems

We are actively looking for candidates for this high priority position, apply today!

Full-Time

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.