Danish Speaking Customer Service for Social Media industry - Athens

🌟 Join Our Team! 🌟 Mercier Consultancy Europe is on the lookout for a Danish Speaking Customer Service Agent to be part of our vibrant team in the heart of Athens! If you're passionate about social media and love engaging with people, this is the perfect opportunity for you.

As a vital member of our customer service team, you'll be the friendly voice helping our Danish-speaking clients navigate their social media experiences. From resolving inquiries to providing advice on best practices, your role will make a real difference!

Responsibilities

• 🌐 Provide exceptional customer support in Danish for inquiries related to the thriving social media industry.
• 🤝 Assist customers with accounts, content management, and troubleshooting technical issues.
• 🎉 Offer expert advice on maximizing social media platforms and enhancing user experiences.
• 💬 Resolve customer concerns and feedback with a positive attitude and proactive solutions.
• 📋 Keep accurate records of customer interactions and any follow-up actions required.
• 📈 Collaborate with team members to share knowledge and improve customer experience.
• 🌍 Stay updated on the latest trends in social media to provide relevant support!

Requirements

• 💬 Fluent in Danish and English, both written and spoken.
• 🌟 A background in customer service, preferably in the social media or tech industry.
• 🤗 Excellent communication and interpersonal skills, with a passion for helping others.
• ⚡️ Ability to adapt quickly in a fast-paced environment and handle multiple inquiries.
• 💻 Familiarity with social media platforms and basic technical knowledge is a plus.
• ✅ Detail-oriented with strong problem-solving skills.
• 🕒 Willingness to work flexible hours, including weekends when needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...