Patient Care Coordinator II - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Reunion CO - Commerce City, CO/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$15.00 - $17.00 Hourly/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Health Care/div /div h4Description/h4pspan style="font-family:'Times New Roman',serif"strongspan style="font-family:Calibri,sans-serif"POSITION SUMMARY:/span/strong/span/p pspan style="background-color:#ffffff"span style="font-family:'Times New Roman',serif"span style="font-family:Calibri,sans-serif"The strongPatient Care Coordinator II/strong/span span style="font-family:Calibri,sans-serif"supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs.nbsp; The PCC II will be responsible for managing daily, weekly and monthly operations as outlined in the PCC II Front Office Manual and adhering to policies and procedures, scheduling, accuracy of entering patient demographics, verification of insurance, collection of monies, charge entry and proper documentation of accounts. The PCC II will need to be flexible, adaptable to change and able to learn new skills./span/span/span/p pspan style="font-family:'Times New Roman',serif"strongspan style="font-family:Calibri,sans-serif"KEY RESPONSIBILITIES: /span/strong/span/p ul lispan style="font-family:Calibri,sans-serif"Will learn and understand the front office operations and performs these operations as presented in the PCC II manual, Scheduling/Billing/EMR manual or any other manuals developed./span/li lispan style="font-family:Calibri,sans-serif"Greets and registers patients or other visitors, informs staff of patients#39; arrival, and directs patients to appropriate department or examination room. /span/li lispan style="font-family:Calibri,sans-serif"Fills out patient forms where applicable and competently explains the details surrounding the paperwork presented to the patient. /span/li lispan style="font-family:Calibri,sans-serif"Gathers and updates patient information, including patient demographics, insurance and case information/span/li lispan style="font-family:Calibri,sans-serif"Collects and inputs patient insurance information and verifies active coverage or eligibility. /span/li lispan style="font-family:Calibri,sans-serif"Responsible for all components of scheduling appointments and properly documenting accounts as needed; will maintain continuity of care when scheduling patient appointments/span/li lispan style="font-family:Calibri,sans-serif"Understands the importance of productivity; Will schedule and recapture appointments, missing in action patients, and pro-actively rescheduling appointments in the current week as well as the duration of the prescription/span/li lispan style="font-family:Calibri,sans-serif"Collect all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements, supplies, gym memberships, self pays, attorney checks. Documents all monies in the system appropriately and provides system receipt /span/li lispan style="font-family:Calibri,sans-serif"Audits each visit to ensure there is a valid prescription, proper authorization / referral / precertification, and collects monies due each visit./span/li lispan style="font-family:Calibri,sans-serif"Answers and transfers phone calls, arranges for referrals, or relays messages. /span/li lispan style="font-family:Calibri,sans-serif"Follows up and reviews daily reports and proactively follows up and communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care nbsp;/span/li lispan style="font-family:Calibri,sans-serif"Reconciles all over-the-counter collections daily and drop off deposit cash and checks at the designated bank within an appropriate time frame/span/li lispan style="font-family:Calibri,sans-serif"Accurately verifies benefits via phone, ask detailed questions outside of what is provided, and sets up accounts accurately /span/li lispan style="font-family:Calibri,sans-serif"Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits /span/li lispan style="font-family:Calibri,sans-serif"Ensures that all ldquo;Plan of Caresrdquo; for Medicare are signed and returned by the physician within 30 days of the patientrsquo;s Initial Evaluation /span/li lispan style="font-family:Calibri,sans-serif"Utilizes websites only in instances in which the websites are relevant and approved by Phoenix Physical Therapy. (ex: insurance websites for authorization, National Provider Identifier (NPI) websites, etc.) /span/li lispan style="font-family:Calibri,sans-serif"May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems./span/li lispan style="font-family:Calibri,sans-serif"May assist in the clinic to; clean, disinfect, and general cleanliness./span/li lispan style="font-family:Calibri,sans-serif"Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations. /span/li lispan style="font-family:Calibri,sans-serif"Other duties as assigned. /span/li /ul h4Qualifications/h4brpspan style="font-family:'Times New Roman',serif"strongspan style="font-family:Calibri,sans-serif"MINIMUM JOB REQUIREMENTS:/span/strong/span/p pnbsp;/p pspan style="font-family:'Times New Roman',serif"strongspan style="font-family:Calibri,sans-serif"Education / Training:/span/strong/span/p ul lispan style="font-family:Calibri,sans-serif"High School Diploma or GED required; Associates Degree or college level business courses preferred. /span/li lispan style="font-family:Calibri,sans-serif"2 years of previous experience in a medical billing practice and medical terminology ( HCFA 1500, CPT and ICD 9 codes) preferred/span/li lispan style="font-family:Calibri,sans-serif"Current CPR Certificate/span/li /ul pnbsp;/p pspan style="font-family:'Times New Roman',serif"strongspan style="font-family:Calibri,sans-serif"Specialized Knowledge/Skills:/span/strong/span/p pnbsp;/p ul lispan style="font-family:Calibri,sans-serif"Excellent Customer Service/span/li lispan style="font-family:Calibri,sans-serif"Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff./span/li lispan style="font-family:Calibri,sans-serif"Ability to communicate effectively and professionally with a wide variety of people. /span/li lispan style="font-family:Calibri,sans-serif"Strong organizational skills with attention to detail and accuracy. /span/li lispan style="font-family:Calibri,sans-serif"Proficient with Microsoft word, strong data entry skills with EMR systems /span/li lispan style="font-family:Calibri,sans-serif"Ability to handle multiple tasks in a very busy environment./span/li /ul pspan style="font-family:'Times New Roman',serif"strongspan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Physical Requirements:/span/span/strong/span/p ul lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Consistent and regular use of phone required. /span/span/li lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Must be able to keep numbers in correct order on a very consistent and regular basis./span/span/li lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Regular and consistent use of keyboard and mouse./span/span/li lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Ability to climb stairs on occasion./span/span/li lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Must be able to occasionally lift up to 25 pounds./span/span/li lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Consistent sitting for many hours at one time. Majority of day (75%+) is spent sitting at a desk./span/span/li lispan style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"Additional challenges may arise, at which time Phoenix may revise this job description./span/span/li /ul pspan style="font-family:'Times New Roman',serif"span style="font-family:Calibri,sans-serif"span style="color:#2d2d2d"***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law./span/span/span/p