Housekeeping Supervisor ("Supervisor/a del Departamento de Limpieza") - Full-time / Part-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Hotel Ava - Paso Robles, CA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full-Time/Part-Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$22.50 - $22.50 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Any/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Hospitality - Hotel/div /div h4Description/h4p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"POSITION PURPOSE /span/strong/span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"span style="font-size:12pt;"span style="background-color:#ffffff;"Supervise the daily operations of the Housekeeping Department, administer and coordinate housekeeping functions in assigned sections, as well as assume all Executive Housekeeper's functions in his/her absence./span/spanspan style="font-size:12pt;" Work with Room Attendants to educate them on the ABCs of Housekeeping to ensure consistency./span/span/span/p p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"ESSENTIAL RESPONSIBILITIES/span/strong/span/span/p ul lispan style="font-size:10pt;"span style="font-size:12pt;"Supervise all laundry and housekeeping staff members, holding them accountable and responsible for their work performance./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Perform daily room inspections to ensure rooms are clean and maintained following the hotels brand standards./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Maintain key control system; collect all keys and assignment sheets daily at the end of each shift./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"span style="background-color:#ffffff;"span style="color:#000000;"Log Lost and Found items and answer inquiries to maintain controls and ensure guest satisfaction./span/span/span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Respond to guest requests, concerns, and problems to ensure guest satisfaction./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Provide training, coaching, and counseling to all housekeeping staff members and provide performance feedback to ensure maximum efficiency./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ensure health/sanitation standards are being met to achieve a high level of cleanliness and guest satisfaction. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Work with Room Attendants to ensure daily calendar tasks are completed. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Communicate with Room Attendants if rooms do not meet quality standards, ensure issues are corrected in a timely manner./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ensure guest requests are completed in a timely manner./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Inspect Room Attendant carts and closets to ensure that they are properly stocked, clean and organized./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ensure VIPS and loyalty members rooms are ready and inspected by check-in time./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ensure Daily show rooms are ready and inspected./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Work with Housemen and Public Area Attendants to maintain cleanliness of glass doors and windows through the assigned building./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Always use proper two-way radio and phone etiquette when communicating with co-workers./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ensure cleanliness of all trash chute rooms by delegating daily assigned work to House Attendant./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Maintain cleanliness of hallways and stairwells (Vacuum/carpet exaction)./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Maintain cleanliness of all hallway lamps, i.e., sconces and ceiling lamp./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Maintain cleanliness of elevators./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Maintain cleanliness of hallway telephone and furnish with supply./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Support Room Attendant by cleaning and stripping guest rooms as needed./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ensure work area is clean when finished/span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Responsible for being knowledgeable about hotel groups and events and modifying room amenities/supplies as necessary./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"All other duties assigned by manager or supervisor./span/span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"SUPPORTIVE FUNCTIONS/span/strong/span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"span style="font-size:12pt;"In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:/span/span/span/p ul lispan style="font-size:10pt;"span style="font-size:12pt;"Assist with any guest inquiry./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Follow all company and safety and security policies and procedures./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Report maintenance problems, safety hazards, accidents, or injuries./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Perform other reasonable job duties as requested by direct and indirect supervisors. /span/span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"PHYSICAL DEMANDS/span/strong/span/span/p ul lispan style="font-size:10pt;"span style="font-size:12pt;"Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to stand and exert well-paced mobility for up to four (4) hours in length./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to lift up to 45 lbs. as needed./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to push and pull carts and equipment weighing up to 250 lbs. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well./span/span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES/span/strong/span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"span style="font-size:12pt;"The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:/span/span/span/p ul lispan style="font-size:10pt;"span style="font-size:12pt;"Must be able to speak, read, write, and understand the primary language used in the workplace./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Requires good communication skills, verbal, written and electronic./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must have excellent leadership capability and customer relations skills. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must be detail oriented with outstanding organizational and communication skills./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must possess basic computer skills./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Must possess basic computational ability. /span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Self-driven and able to work independently./span/span/li lispan style="font-size:10pt;"span style="font-size:12pt;"Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail./span/span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"EDUCATION/span/strong/span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="font-size:12pt;"High school or equivalent education required. /span/span/p p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"EXPERIENCE/span/strong/span/span/p ul li style="text-align:justify;"span style="font-size:10pt;"span style="font-size:12pt;"Experience in the hospitality industry preferred./span/span/li li style="text-align:justify;"span style="font-size:10pt;"span style="font-size:12pt;"One to two years of experience in related position. /span/span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"LICENSES OR CERTIFICATIONS/span/strong/span/span/p ul lispan style="font-size:10pt;"span style="font-size:12pt;"N/A/span/span/li /ul p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"GROOMING/span/strong/span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"span style="font-size:12pt;"All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy./span/span/span/p p style="margin-left:0in;margin-right:0in;" /p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"strongspan style="font-size:12pt;"ATTENDANCE/span/strong/span/span/p p style="margin-left:0in;margin-right:0in;"span style="font-size:10pt;"span style="color:#000000;"span style="font-size:12pt;"Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time./span/span/span/ph4Qualifications/h4br