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Verified Pay $31.54 per hour
Hours Full-time
Location Hood River, Oregon

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pspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:150%;"bWorking Title: Case Manager II/b/spanbrspan style="line-height:150%;"bProgram: Enhanced Care Services/b/spanbrspan style="line-height:150%;"bReports To:#160; Clinical Services Manager/b/spanbrspan style="line-height:150%;"bEmployment Type: Full Time(37.5 hours/week)#160;/bspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanThis position requires working three, 10-hour days and one, 7.5-hour day (37.5 hours per workweek). The schedule will consist of three consecutive days from 8:30am to 7:00pm and one day for 7.5 hours between 8:30am-7:00pm. Because of the unique needs of the#160;ECS#160;program, work schedules could include one or both weekend days (Saturday/Sunday) and are subject to change to meet client care requirements./span/span/span/span/span/span/span/span/ppspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:150%;"bLocation: Onsite, Hood River, Oregon(Subject to work in Hood River, Sherman and Wasco Counties)/b/spanbrspan style="line-height:150%;"bPay Range (Dependent on experience): $31.54- 38.34/hour/b/span/span/spanbrspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:150%;"bFLSA Status: Non-Exempt/b/spanbrspan style="line-height:normal;"#160; #160;#160;/spanbrspan style="line-height:normal;"buDescription:/u/b/span/span/spanbrbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"The case manager will support the Enhanced Care Services (ECS) program within the Adult Mental Health Department. This position assists clients who may be experiencing significant mental and behavioral health symptoms and who may require a high level of attention and care. /span/span/span/spanbrbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"The Case Manager provides case management services to assigned clients. This position assesses eligibility, assists clients in accessing services, and collaborates with Agency professionals in case planning and service coordination./span/span/span/spanbrbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="background:#FFFFFF;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, cultural responsivity, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more./span/span/span/span/span/spanbrbrspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"buWhat education and experience you need:#160;/u/b/span/span/spanspan style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Any combination of education, licensure, and experience that demonstrates the ability to perform the position#8217;s essential responsibilities. This includes: /span/span/span/span/spanbrbrspan style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"For Case Manager Levels II: /span/span/span/span/span/pulli class="Default" style="margin-bottom:2px;"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Two (02) years of responsible experience in human services or related field is preferred. /span/span/span/span/span/lili class="Default" style="margin-bottom:2px;"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Experience working with the severe and persistent mentally ill population is preferred. /span/span/span/span/span/lili class="Default" style="margin-bottom:2px;"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Bilingual fluency in Spanish/English is preferred. /span/span/span/span/span/lili class="Default" style="margin-bottom:2px;"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Must possess a valid Oregon or Washington Driver#8217;s license and be insurable for client service purposes and for travel between business offices, meetings and/or trainings. /span/span/span/span/span/lili class="Default"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370. /span/span/span/span/span/li/ulspan style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Additional Specifications for Level II: /span/span/span/span/spanulli class="Default" style="margin-bottom:2px;"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Certified as a Qualified Mental Health Professional (QMHP) by MHACBO or register as QMHP-R within 14 days of hire. /span/span/span/span/span/lili class="Default"span style="font-size:12pt;"span style="font-family:Cambria, serif;"span style="color:#000000;"span style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Master#8217;s degree in a MHACBO-qualifying field./span/span/span/span/span/li/ulspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"bWhat you'll do:/b/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanProvide Case Management services to all assigned clients.#160; Services are provided in a variety of community settings, with consideration to client preference./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanAssess the eligibility of potential clients utilizing agency standards and processes.#160; Assist enrolled clients in acquiring services and resources needed to achieve treatment goals and maintain independence within the community. Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.#160; /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanParticipate in medication appointments, medication delivery, and accurate and timely documentation in client record./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Actively participate in joint case planning and coordination with MCCFL multi-disciplinary teams that may be engaged with the client as well as agency psychiatrists./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMeet minimum client service productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Utilize agency clinical software system to prepare current client records and reports as necessary and required. Maintain timely and coherent /spanspan style="font-family:Arial, sans-serif;"spandocumentation related to client needs and services, adhering to Agency documentation policy./span/spanspan style="font-family:Arial, sans-serif;" Ensure that all documentation is up-to-date and justifies the case management services provided./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanAdhere to all clinical and MCCFL program policies and procedures. Remain updated on all applicable rules and Oregon Administrative Rules (OARs)./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanParticipate in all team and agency meetings as scheduled. Attend local, regional, and/or state meetings as requested by Supervisor/Manager.#160; /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanWithin the scope of the position, perform duties independently in the community and promote a positive image of the agency./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMaintain understanding of local behavioral health resources and Mid-Columbia Center for Living#8217;s role in that system./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanDepending upon department, this classification may provide after-hours emergency services on a 24-hour, rotating basis, such as telephone consultation, crisis intervention, and pre-hospital screening examinations if qualifications for this service are met. Such duties may be required as an essential responsibility based upon budget and/or staffing levels in specific departments and/or locations./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMay provide some administrative support to the team. This may include tasks such as opening and closing case files, greeting visitors and clients, screening telephone calls, etc. /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Use agency vehicles to travel within the community, provide transportation for clients, and drive between business offices in order to complete essential responsibilities and attend required meetings and/or trainings./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanRegular and reliable attendance; professional communication with all contacts; maintain confidentiality./span/span/span/span/span/li/ulspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"buspan style="font-family:Arial, sans-serif;"spanAdditional Essential Responsibilities for the Case Manager II:/span/span/u/b/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanConduct behavioral health screenings and/or mental health assessments for clients. /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanDetermine and document client diagnoses./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanAssess the client#8217;s family, social, and work relationships and provide supportive services where appropriate./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanCreate and oversee an individual plan of care. /span/span/span/span/span/span/li/ulbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"buspan style="font-family:Arial, sans-serif;"Position-Specific Essential Responsibilities of the Case Manager in the ECS Program:/span/u/b/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanThis position requires working three, 10-hour days and one, 7.5-hour day (37.5 hours per workweek). The schedule will consist of three consecutive days from 8:30am to 7:00pm and one day for 7.5 hours between 8:30am-7:00pm. Because of the unique needs of the#160;ECS#160;program, work schedules could include one or both weekend days (Saturday/Sunday) and are subject to change to meet client care requirements./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Provide support to populations that are elderly and/or diagnosed with Severe and Persistent Mental Illness (SPMI)./span/span/span/span/li/ulullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Participate in daily psych therapeutic groups./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Work closely with community partners, including the Hood River Care Center staff (nurses, CNAs, administration, etc.)./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Develop specific behavior plans using positive reinforcement methods./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanTravel between agency offices, as well as multiple locations throughout the community. /span/span/span/span/span/li/ulspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"bWhat we#8217;ll do:/b/span/span/spanbrspan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:/span/span/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Competitive salary, dependent on experience./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"PERS Retirement Contribution/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"11 Holidays including 1 floating holiday/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"10#160;vacation days a year for non-exempt employees/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"12 sick days a year/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:115%;"span style="font-family:Arial, sans-serif;"Education reimbursement and loan forgiveness- HRSA!/span/span/span/li/ulspan style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"bThe hiring process:/b/span/span/spanolli style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Application review/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Questionnaire (if additional information is needed)/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Panel Interview/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Possible second-round panel interview/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Conditional Offer/span/span/spanol style="list-style-type:lower-alpha;"li style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"DMV Record Review, if the position requires driving/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you#8217;re unable to pass a pre-employment drug screening due to federal regulations.)/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Criminal History check through Orchards BCU/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Reference check/span/span/span/lili style="text-align:justify;"span style="font-family:Arial, Helvetica, sans-serif;"span style="font-size:14px;"span style="line-height:normal;"Licensure Primary Source Verification/span/span/span/li/ol/li/olp/p

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Posting ID: 1161374869 Posted: 2025-09-18 Job Title: Manager