Banquet Captain

Overview: p style="margin-bottom: 0in;"span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"Black Desert Resort, located in the stunning red rock landscapes of Southern Utah, is a premier luxury destination offering world-class golf, fine dining, spa, and hospitality experiences. The resort’s Food Beverage team plays an essential role in ensuring personalized service, whether through private in-room dining or large-scale banquet events./span/pp style="margin-bottom: 0in;" /pp style="margin-bottom: 0in;"strongJob Summary:/strong/pp style="margin-bottom: 0in;"strong /strong/pp style="margin-bottom: 0in;"The Complex Banquet Captain is responsible for supervising and coordinating banquet functions at  Black Desert Resort. This role oversees event setup, service execution, and breakdown, ensuring seamless operations and high levels of guest satisfaction. Working closely with the Banquet Manager, Culinary, and Conference Services teams, the Banquet Captain leads banquet staff, ensures compliance with service standards, and acts as the on-site point of contact for clients during events./pp style="margin-bottom: 0in;" /pp style="margin-bottom: 0in;"strongJob Specifications:/strong/pp style="margin-bottom: 0in;"strongOnsite:/strong Black Desert Resortbr /strongShift Schedule Availability:/strong Year-Round / Full-Timebr /strongPay Range:/strong $13/hour plus portion of service charges. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors./pp style="margin-bottom: 0in;" /pp style="margin-bottom: 0in;"strongWhy Join Us:/strong/pul style="margin-top: 0in;"li style="margin-bottom: 0in;"strongComprehensive Benefits:/strong Health insurance, 401(k) with company match, employee dining room, paid time off, resort discounts, and wellness perks./lili style="margin-bottom: 0in;"strongLuxury Event Environment:/strong Work in two resorts hosting high-profile weddings, retreats, and corporate events./lili style="margin-bottom: 0in;"strongCareer Growth:/strong Opportunities for advancement into banquet management and catering leadership./li/ul Responsibilities: ul style="margin-top: 0in;"li style="margin-bottom: 0in;"Supervise banquet service staff during events to ensure flawless execution of service standards./lili style="margin-bottom: 0in;"Coordinate event setup according to Banquet Event Orders (BEOs), including room layout, décor, table settings, and audiovisual requirements./lili style="margin-bottom: 0in;"Ensure all food and beverage is served according to established timelines and luxury presentation standards./lili style="margin-bottom: 0in;"Act as primary point of contact for clients during events, ensuring needs are met and concerns are addressed promptly./lili style="margin-bottom: 0in;"Conduct pre-event briefings with staff, reviewing assignments, service standards, and special client requirements./lili style="margin-bottom: 0in;"Monitor staff performance and provide on-the-job training to ensure consistency in service delivery./lili style="margin-bottom: 0in;"Collaborate with Culinary and Conference Services to ensure clear communication and seamless execution./lili style="margin-bottom: 0in;"Assist in managing banquet inventory, ensuring supplies and equipment are well-maintained and available./lili style="margin-bottom: 0in;"Oversee event breakdown, ensuring banquet spaces are reset or cleaned to resort standards./lili style="margin-bottom: 0in;"Enforce safety, sanitation, and liquor laws at all times./lili style="margin-bottom: 0in;"Provide feedback to management regarding staff performance, client feedback, and operational improvements./lili style="margin-bottom: 0in;"Other duties as assigned/li/ul Qualifications: ul style="margin-top: 0in;"li style="margin-bottom: 0in;"2–3 years of banquet or catering service experience; supervisory experience strongly preferred./lili style="margin-bottom: 0in;"Strong leadership and communication skills with the ability to direct teams effectively./lili style="margin-bottom: 0in;"Knowledge of banquet service techniques, event setup standards, and food beverage operations./lili style="margin-bottom: 0in;"Excellent organizational skills and attention to detail./lili style="margin-bottom: 0in;"Ability to remain calm and professional in high-pressure situations./lili style="margin-bottom: 0in;"Food Handler’s Permit and Alcohol Server Permit required (or ability to obtain upon hire)./lili style="margin-bottom: 0in;"Flexibility to work nights, weekends, holidays, and extended hours based on event needs./lili style="margin-bottom: 0in;"Must be 21 years at the time of hire. /li/ulp style="margin: 0px;"#blackdesertresort/p