Assistant Department Manager (Tile) - Full-time

p style="text-align:left"ubPay Range/b/u/p$16.78 - $23.22p style="text-align:inherit"/pp style="text-align:inherit"/ppbuspanPurpose/span/u/b/ppThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information./pp/ppbuspanMinimum Eligibility Requirements/span/u/b/pulliHigh School Diploma or GED/lili1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company/liliExcellent communication skills (verbal amp; written)/liliAbility to multi-task and work in a fast-paced environment/li/ulp/ppbuspanEssential Functions/span/u/b/pulliAct and work in a manner that is consistent with company’s core values/liliDemonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures/liliDemonstrate the ability to drive and teach the company philosophy around the basic P’s of retail.  The basic P’s of retail include but are not limited to: bPeople, Position, Product, Presentation, Price, Promotion, Purchasing/b/liliProvide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service/liliComplete all product specialist certification courses/liliDemonstrate a thorough understanding of merchandise and installation/liliEnsure the overall merchandising, pricing and organization of the department/liliCommunicate standard operating procedure direction and changes to all associates in a timely manner/liliComplete the Industrial Truck (forklift) proficiency testing and certification/liliCommunicate inventory needs to management/liliDirect and assist the processing of merchandise to the showroom floor/liliValidate all product placement and pricing within the department/liliGreet every customer in a helpful and courteous manner/liliAssist customers with product questions and selections/liliProcess customers at check-out using the point of sale (POS) system/liliProcess customer refunds and exchanges according to established guidelines/liliPresent ‘how-to’ classes to customers/liliFollow established cash, check and charge card acceptance procedures/liliAnswer the telephone according to accepted guidelines/liliStock and tag merchandise displays as required/liliCreate price tags and merchandise signs/li/ulp/ppuW/uuspanorking Conditions (travel, hours, environment)/span/u/pullipWhile performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically moderate to noisy./p/li/ulp/ppuspanPhysical/Sensory Requirements/span/u/ppPhysical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl./pp/pp/ppubStore Hours/b/u/pp/ppMonday - Friday 7:00 AM - 8:00 PM/ppSaturday 8:00 AM - 7:00 PM/ppSunday 10:00 AM - 6:00 PM/pp/ppbuPickup Hours/u/b/pp/ppMonday - Friday 7:00 AM - 7:00 PM/ppSaturday 8:00 AM - 7:00 PM/ppSunday 10:00 AM - 6:00 PM/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"buspanBenefits amp; Rewards/span/u/b/pdivdivdivdivullip style="text-align:left"Bonus opportunities at every level/p/lilip style="text-align:left"Career advancement opportunities/p/lilip style="text-align:left"Relocation opportunities across the country/p/lilip style="text-align:left"401k with discretionary company match/p/lilip style="text-align:left"Employee Stock Purchase Plan/p/lilip style="text-align:left"Referral Bonus Program/p/lilip style="text-align:left"A personal holiday and Volunteer Time Off program/p/lilip style="text-align:left"Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/p/div/div/div/divh3/h3h3/h3p style="text-align:inherit"/pp style="text-align:left"ubEqual Employment Opportunity/b/u/pp style="text-align:inherit"/pp style="text-align:left"spanFloor amp; Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law./span/pp style="text-align:inherit"/pp style="text-align:left"This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above./p