Clinical RN Manager

About the Company:

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

Why This Role?

• Monday – Friday schedule – No weekends or nights!
• Great leadership opportunity for an RN ready to step into a management role.
• Partner with Medical Directors and Administrators to enhance clinical outcomes and patient experience.
• Leverage your critical care or ER experience to drive performance and quality initiatives.
• Work on special projects that improve patient care and operational efficiency.

What You’ll Do:

• Build and maintain strong relationships with referral sources, hospital teams, and providers to enhance patient care and program success.
• Support provider onboarding, training coordination, and facility-specific requirements.
• Facilitate physician interviews, provider engagement, and retention efforts.
• Act as the primary liaison between hospital administration, care teams, and client.
• Monitor performance, identify challenges, and recommend process improvements.
• Drive clinical performance initiatives, including workflow optimization, data analysis, and service recovery.
• Ensure compliance with hospital and regulatory quality measures, including length of stay, readmission rates, and coding trends.
• Participate in strategic planning, quality assurance, and continuous improvement efforts.
• Support value-based care goals and operational efficiency.

What We’re Looking For:

• RN required, BSN preferred; Bachelor’s in nursing or healthcare field required, Master’s preferred.
• 5+ years of clinical experience in an acute care setting, ICU/EM preferred.
• 2+ years of leadership and team management experience.
• Experience in case management, quality assurance, and healthcare analytics.
• Knowledge of Medicare, Medicaid, and regulatory requirements.
• Strong problem-solving, process improvement, and data analysis skills.
• Proficiency in Microsoft Office, virtual communication tools, and large data analysis.