Swedish Speaking Customer Service for Banking industry in Athens Greece - Full-time

Patrique Mercier Recruitment ES is proud to offer an exciting opportunity for Swedish speakers to join the banking industry as Customer Service Representatives in Athens, Greece! If you possess strong communication skills and a passion for providing exceptional service, we want you on our team. In this role, you will assist Swedish-speaking customers with their banking inquiries, ensuring they receive the support and guidance they need. Experience the vibrant culture of Athens while working for a prestigious banking institution. Don’t miss out on this chance to advance your career in a beautiful and historic setting!

Your Responsibilities

• Provide high-quality customer service to Swedish-speaking clients via phone, email, and other communication channels.
• Assist customers with a wide range of banking inquiries and issues efficiently.
• Maintain a professional and friendly attitude in every interaction.
• Document customer interactions accurately for compliance and service improvement.
• Collaborate with colleagues to achieve team objectives and enhance customer satisfaction.
• Participate in training sessions to stay updated on banking products and services.

Requirements

• Fluency in Swedish (both written and spoken) is essential.
• Strong interest in customer service and the banking industry.
• Previous experience in customer service is an advantage but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to navigate challenging situations with professionalism.
• Willingness to relocate to Athens and immerse yourself in a new cultural experience.
• Desire to grow and develop within a reputable organization!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
• ·         Free Greek Lessons, discounts and other perks