Sales Admin

Salary: $23 - $26

Core Responsibilities

1. HubSpot CRM & Sales Hub Management

• Serve as the primary administrator for HubSpot Sales Hub, ensuring optimal configuration and usability.
• Manage pipeline ovesight, deal stages, and workflows tailored to the sales process.
• Maintain and update contact, company, and deal records to ensure accuracy and completeness.
• Enforce naming conventions and data governance standards across all HubSpot records.

2. Process Enforcement & Optimization

• Implement and monitor standard operating procedures (SOPs) for sales activities within HubSpot.
• Audit adherence to processes regularly and work with team leads to correct deviations.
• Create documentation and training materials to ensure process alignment across sales and marketing teams.
• Assist in the rollout of new process improvements or automation within HubSpot.

3. Data Integrity & Reporting

• Conduct routine data quality checks, including deduplication, field validation, and enrichment.
• Set up and maintain custom reports, dashboards, and KPIs for stakeholders across sales, marketing, and leadership.
• Translate data trends into actionable insights and recommend process adjustments as needed.
• Serve as a gatekeeper for data consistency, helping to enforce required fields and validation logic.

4. Cross-Team Collaboration

• Collaborate closely with Sales and Marketing to ensure alignment between pipeline management and lead generation.
• Support campaign execution by providing clean, segmented lists and tracking performance outcomes in HubSpot.
• Work with technical teams to maintain integrations between HubSpot and other platforms (e.g., Teams, common third-party tools, etc.)

5. Training & Support

• Onboard new team members on HubSpot usage and process requirements.
• Provide ongoing support and troubleshooting to HubSpot users.
• Maintain internal documentation for workflows, best practices, and data handling policies.

Key Traits & Expectations

• Detail-Oriented: Must maintain a high standard of data hygiene and accuracy in records.
• Process-Driven: Relentlessly committed to following and reinforcing structured workflows.
• Analytical Mindset: Capable of drawing conclusions from data and suggesting improvements.
• Self-Starter: Able to operate independently with minimal supervision, proactively identifying issues before they become problems.
• Change Champion: Comfortable training others and driving adoption of new processes or HubSpot features.