Portuguese Speaking Client Relations Specialist

Patrique Mercier Recruitment is delighted to announce a position for a **Portuguese Speaking Client Relations Specialist**. In this pivotal role, you will engage with our Portuguese-speaking clients, ensuring their needs are effectively met while providing outstanding support and service.

Your fluency in Portuguese and your strong interpersonal skills will allow you to build lasting relationships and significantly enhance the client experience. You will be responsible for managing client inquiries, addressing concerns, and fostering an environment of trust and reliability.

Your Responsibilities

• Establish and maintain excellent relationships with Portuguese-speaking clients.
• Respond to client inquiries and provide assistance in a timely and professional manner.
• Document client interactions and maintain comprehensive records for future reference.
• Identify potential improvements based on client feedback and work towards enhancing their experience.
• Collaborate with various internal teams to optimize service delivery and client satisfaction.
• Engage in continuous learning to effectively represent our products and services.

Requirements

• Fluency in Portuguese (both spoken and written); English knowledge is a plus. Your nationality and native language should be clearly stated.
• Prior experience in client relations, customer service, or a related role is preferred.
• Strong communication and interpersonal skills with a focus on relationship management.
• Effective problem-solving skills and a client-centered approach.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with excellent organizational abilities.
• A commitment to exceeding client expectations and delivering outstanding service.

Benefits

• ·         Private Health Insurance
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks