Italian Speaking Client Advisor in sunny Athens, Greece - Paid Relocation

Join Mercier Consultancy MD as an Italian Speaking Client Advisor in sunny Athens, Greece, with paid relocation support! This is an incredible opportunity for individuals who are passionate about customer service and eager to work in a vibrant and culturally rich city. As a Client Advisor, you will provide tailored assistance to our Italian-speaking clients, helping them navigate our services and ensuring they receive exceptional support.

Key Responsibilities

• Serve as the primary point of contact for Italian-speaking clients, addressing inquiries and providing solutions via phone, email, and chat.
• Build and maintain strong relationships with clients to encourage loyalty and satisfaction.
• Guide clients through our services, helping them to make informed decisions based on their needs.
• Document interactions and successes in the CRM system for future reference.
• Collaborate with various internal teams to enhance the overall client experience.
• Stay updated on product developments and industry trends to advise clients effectively.

Requirements

• Fluency in Italian (both written and spoken) is essential; English proficiency is highly advantageous.
• Prior experience in client advisory, customer support, or a related field is preferred.
• Strong communication skills with a friendly and empathetic approach.
• Ability to understand client needs and provide tailored solutions.
• Detail-oriented, with excellent organizational and time management skills.
• Proficient in using CRM software and familiar with office applications.
• Willingness to relocate to Athens, Greece, and embrace the new environment.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...