Director, Leadership Executive Coaching

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles – working in their hometown, remotely or literally, anywhere in the world.  

We’re on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of human connections. Join IMPACT Group and you’ll be helping others move their careers forward! 

This is a remote, US-based position available to candidates who reside in the following states: AL, CA, FL, GA, IL, MO, MI, NC, NJ, NY, TX, WA. This is a full-time, exempt position with benefits. 

Job Summary:

The Director, Leadership Executive Coaching manages IMPACT Group’s leadership executive coaching practice, coordinates leadership development pre-sales support, communicates with clients and serves as executive coach and performs special projects.

Key Responsibilities: 

Manages executive coaching practice

• Coordinate program designs, coaching guides and supporting materials for client engagement.
• Manage reporting and quality management for programs.
• Hire, train, and onboard IMPACT Group’s executive coaches.
• Manage IMPACT Group’s executive coaches, providing real-time performance feedback ensuring coaches deliver quality work per client and IMPACT Group specifications and keep required documentation.
• Apply expertise to work with coaches on troubleshooting issues and challenging coaching situations.
• Maintains open communication and positive relationships with coaches and clients including hosting quarterly coach networking/development forum.
• Quantify and communicate the reporting results of Executive Coaching delivery to client or to sales for delivery to clients.
• Maintain profitability / margins in executive coaching program including setting coach rates, invoicing schedules and approving client invoices.
• Collaborate with coordinator to manage and oversee delivery of outplacement workshops.

Coordinates leadership development pre-sales support

• Serve as central point of contact with sales team to conduct needs analysis and evaluate subject matter expertise needs.
• Coordinate subject matter experts for sales person calls; oversee assigned subject matter experts to ensure quality and continuity in how programs are offered.
• Serve as subject matter expert as needed; effectively consult, guide and influence clients to enhance program sales.
• Consult on development of proposals and statements of work.
• Evaluate and establish pricing for programs within established ranges with support of Practice VP and sales team member.

Supports VP Global Leadership

• Supervise and oversees staff and adjunct team members to ensure program implementation, pre-sale support, or other department projects and activities in support of the VP.

Serves as Executive Coach for Some Client Projects

• Coach participants directly.
• Design and facilitate workshops or other client programs.

Qualifications:

• 5+ years of experience working in Talent & Leadership Development; must have led others in a business environment.
• 5+ years of experience as an Executive Coach.  Coaching certification preferred.
• Experience supervising and managing teams of remote, geographically dispersed Coaches and /or Consultants.
• Experience supporting sales team from a subject matter expertise perspective.
• Significant Instructional Design knowledge and experience following adult learning principles and instructional design models to fully conceptualize and create workshops.
• Dynamic, interactive workshop facilitation skills and significant workshop facilitation experience with audiences from a variety of industries and levels.
• Demonstrated Project Management experience, including making decisions, supervising, evaluating, coaching and guiding others.
• Consultative business development experience, including contributing to / developing proposals and assisting in closing business.
• Excellent written and oral communication skills.  Skilled in creating written materials using MS Word, Excel, and PowerPoint which project a professional image.
• Experience working with global clients and colleagues preferred.
• At least 5-10% overnight travel as required based on client needs.

What Makes You a Great Fit: 

• Enjoy working in a fast paced environment with tight timelines; able to navigate and make decisions in novel situations amidst a level of ambiguity.
• Deep knowledge of current leadership, human resources and talent development trends.
• Exceptional ability to quickly learn the business strategy, approach and culture of various clients. 
• A positive attitude, creative mindset and the ability to anticipate client needs and quickly problem solve and provide a variety of solutions.
• Outgoing and charismatic leadership style with a history of instilling and promoting enthusiasm for the business among subordinates, peers and vendors.

Please read more about us at http://www.impactgrouphr.com/

At IMPACT Group, we believe that diversity drives innovation—and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between.

We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members—whether in-office or remote—can contribute fully and thrive.

Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we’ll partner with you to ensure a barrier-free experience.

We know that people are at the heart of every successful transition—whether it's relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe.
 

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