Players Club Supervisor- Choctaw Landing - Full-time

pstrong style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);border:0px;color:rgb(0, 0, 0);font-family:Gill-Sans-Nova, Arial, sans-serif;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size-adjust:inherit;font-size:17.232px;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-emoji:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variant-position:inherit;font-variation-settings:inherit;letter-spacing:normal;line-height:inherit;margin:0px;orphans:2;padding:0px;scrollbar-width:thin;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"|Full Time | Pay: $19.00 Hourly | Schedule: Sunday, Wednesday amp; Thursday 3:30pm-12:00am Friday amp; Saturday 5:30pm-2:00am (Off Monday amp; Tuesday) |/strong/ppnbsp;/ppnbsp;/ppstrongJob Purpose or Objective(s):nbsp; /strongSupports the Players Club representatives, schedules associates based on business demand, provides assistance, and sets the standard for performance andstrong /strongcustomer service to all internal and external guests. You will report to the Marketing Manager./ppstrongPrimary Tasks:/strong/pp1.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; You will provide direction and feedback to representatives./pp2.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Respond to guest, employee, and management concerns and resolve issues within company policies./pp3.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; You will oversee the work of your team to ensure standards are met, train team members, and conduct performancenbsp;management with staff./pp4.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicatenbsp;accurate information to guests and other team members/departments./pp5.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; You will complete required reports./pp6.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Maintain records to document/verify department activities./pp7.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; You will monitor inventory control of general office/rewards club supplies./pp8.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Help implement events and promotions./pp9.nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; You will attend training and workshops to develop marketing skills./pp10.nbsp; nbsp; nbsp;Perform other duties as assigned./ppnbsp;/ppstrongRequirements:/strong/pp·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; General computer application proficiency/pp·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Knowledge of principles and processes for providing customer and personal services/pp·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences perceive the impact and possible effects of decisions./pp·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; Ability to writes in a clear and organized manner for the intended audience.nbsp;/pp·nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; One (1) year prior experience in Marketing/Advertising/ppnbsp;/ph2nbsp;/h2h3Responsibilities/h3div1.       You will provide direction and feedback to representatives. 2.       Respond to guest, employee, and management concerns and resolve issues within company policies. 3.       You will oversee the work of your team to ensure standards are met, train team members, and conduct performance management with staff. 4.       Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicate  accurate information to guests and other team members/departments. 5.       You will complete required reports. 6.       Maintain records to document/verify department activities. 7.       You will monitor inventory control of general office/rewards club supplies. 8.       Help implement events and promotions. 9.       You will attend training and workshops to develop marketing skills. 10.  Perform other duties as assigned./divh3Qualifications/h3div·               General computer application proficiency ·               Knowledge of principles and processes for providing customer and personal services ·               Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences;  perceive the impact and possible effects of decisions. ·               Ability to writes in a clear and organized manner for the intended audience. ·               One (1) year prior experience in Marketing/Advertising/div