Water Quality Technician II - Laboratory Services - Full-time

Date Opened: Monday, September 15, 2025 12:00 AMp style="text-align:inherit" /pClose Date: Saturday, September 27, 2025 12:00 AMp style="text-align:inherit" /pDepartment: Charlotte Water Departmentp style="text-align:inherit" /pSalary: $23.00 - $0.00 Commensurate with Experiencep style="text-align:inherit" /pp style="text-align:left"bWelcome to the City of Charlotte /b/pp style="text-align:inherit"/pp style="text-align:left"Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents./pp style="text-align:inherit"/pp style="text-align:left"Our guiding principles include:/pullip style="text-align:left"Attracting and retaining a skilled and diverse workforce/p/lilip style="text-align:left"Valuing teamwork, openness, accountability, productivity, and employee development/p/lilip style="text-align:left"Providing all customers with courteous, responsive, accessible, and seamless quality services/p/lilip style="text-align:left"Taking initiative to identify, analyze, and solve problems/p/lilip style="text-align:left"Collaborating with stakeholders to make informed decisions/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bSUMMARY/b/pThis position calibrates and maintains field instrumentation to ensure the accuracy and validity, collects, preserves, pretreats, and analyzes compliance and non-compliance samples in accordance with state and federal safe drinking water laws and/or the clean water act, regulations and standards for drinking water, wastewater, industrial discharges, and surface water samples for a large utility. Work involves operating vehicles equipped with job specific equipment; performing routine monitoring and emergency responses; setting priorities and planning routes. Prepares chain of custody and other documentation; enter data in the Laboratory Information Management System (LIMS); conducts environmental water quality, system impact and customer water quality complaint investigations; maintaining defensible documentation; and safe handling of potentially hazardous chemical and/or biologically active solutions/samples. This position also ensures vehicle safety, maintenance and care.p style="text-align:inherit" /ppbspanThe salary for this position is /span$25.55/hr. to $28.38/hr.span commensurate with experience/span/b/pp/ppuESSENTIAL JOB FUNCTIONS:/u        /pullipPerforms inspections, technical tasks and troubleshooting activities relative to area of responsibility./p/lilipInvestigates environmental or system impacts and customer water quality complaints./p/lilipParticipates in emergency response activities; utilizes FEMA NIMS ICS training; responds to contamination incidences in distribution system, spills, and dumping of chemicals or materials into the sanitary sewer./p/lilipOperates a vehicle equipped for sampling and field analyses; schedules and coordinates sampling and analytical activities; collects, preserves, and pretreats drinking water, wastewater, industrial discharges, and surface water samples; conducts precise and accurate physical, chemical, bacteriological, biological, and field analyses on water and wastewater samples according to standardized procedures and with established Quality Assurance (QA) protocols; and records accurate and precise measurements./p/lilipUtilizes GIS applications and maps; prepares reports on incidents; takes required action./p/lilipKeeps detailed and accurate records; enters data into laboratory information management system./p/lilipConforms to laboratory safety practices; maintains standard operating procedures and safety data sheets for established sampling and analytical procedures./p/lilipExamines data for compliance with permit requirements, water quality standards, and miscellaneous regulations and statutes; interprets and reviews laboratory data and reports for clarity and accuracy; identifies anomalies and unusual trends; and alerts appropriate staff for corrective action./p/lilipPrepares standards and reagents; calibrates, operates, maintains and troubleshoots a variety of analytical and field instruments./p/lilipProvides training to less experienced staff in routine sampling, analytical procedures and associated duties./p/lilipSubmits electronic data via multiple information management systems, (e.g., GIS, LIMS, Customer Service software Banner)./p/lilipWorks with others to identify probable cause and acts to resolve./p/lilipSafely handles potentially hazardous chemical and biological solutions/samples; complies with state certification and federal guidelines./p/lilipMaintains inventory of chemicals and equipment./p/lilipPerforms other related job duties as assigned./p/li/ulp/ppuMINIMUM REQUIREMENTS TO PERFORM WORK: /u/pullipHigh School Diploma or Equivalent/p/lilipThree (3) years of directly related work experience performing field or laboratory duties involving sample collection and routine chemical analyses of water and/or wastewater./p/li/ulpOR/pullipAssociate degree, preferably in chemistry, environmental science or related discipline from an accredited school. /p/lilipTwo (2) years of directly related work experience performing field or laboratory duties involving sample collection and routine chemical analyses of water and/or wastewater./p/li/ulp/ppuPREFERRED REQUIREMNTS:/u/pullipBachelor’s degree, in chemistry, environmental science or related discipline from an accredited school uand/u Two (2) years of directly related work experience performing field or laboratory duties involving sample collection and routine chemical analyses of water and/or wastewater. /p/li/ulp/ppuLicenses, Certifications or Registrations: /u/pullipRequires a valid driver’s license and an acceptable driving record./p/lilipRequires completion of FEMA NIMS/ICS 100, 200, 700, and 800, (or obtain within 6 months of hire). /p/lilipCertification (based on area of work): NC Pretreatment Grade I and II or NC Distribution A, B, or C or Collections and Backflow; and NC AWWA/WEA Lab Analyst Certification I and II./p/li/ulp/ppuKnowledge, Skills and Abilities: /u/pullipKnowledge of water and/or wastewater treatment/p/lilipKnowledge of collecting and analyzing samples/p/lilipKnowledge of creating graphs using spreadsheets/p/lilipKnowledge of word processing and database programs/p/lilipSkill in oral and written communication, must possess customer service skills./p/lilipSkill in calibrating and trouble-shooting equipment/p/lilipSkill in using GIS applications and maps./p/lilipSkill in preparing reports./p/lilipAbility to operate, troubleshoot and maintain field and laboratory equipment./p/lilipAbility to identify and control sources of cross-contamination./p/li/ulullipAbility to identify causes and provide resolutions of consumer water quality complaints./p/lilipAbility to set priorities, plan routes and work efficiently./p/lilipAbility to exercise independent judgment in routine monitoring and emergency responses./p/li/ulp/ppuPHYSICAL DEMANDS:/u/ppThe work is medium work and requires applying 30 pounds of force frequently and exerting up to 50 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: standing, sitting, walking, driving of a motor vehicle, mobility to work in field environment, laboratory and office with physical demands such as walking over rough, uneven or rocky surfaces, recurring lifting, carrying, bending, crouching, stooping, standing, kneeling, reaching, grasping, climbing, pulling or similar activities, to be able to talk or hear, in-person and on the phone; requires manual dexterity and mental and visual acuity./pp/ppuWORK ENVIRONMENT:/u     /ppWhile performing duties of this position, employees regularly work in outdoor field conditions, near moving mechanical parts and equipment, in heavy traffic, with exposure to outdoor weather conditions including extreme hot and cold.  Employees frequently walk over field terrain with uneven or slippery surfaces. Required to wear personal protective equipment specific for job assignments.  Employees are subject to emergency call out in the event of major water quality or discharger incidents.  Requires working on a stand-by/on-call status on a 24 hour/7-day rotational basis with other individuals.   Requires overtime./pp style="text-align:inherit" /pp style="text-align:left"bCONDITIONS OF EMPLOYMENT/b/ppspanThe City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check./span/pp/ppspanBackground checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports./span/pp/ppspanFinal candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments./span/pp/ppThe City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior./ppbr /Our culture is to serve the community honorably./pp style="text-align:inherit" /pp style="text-align:left"bHOW TO APPLY/b/pp style="text-align:left"Apply online./pp style="text-align:inherit"/pp style="text-align:left"Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job./pp style="text-align:inherit"/pp style="text-align:left"spanYou are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays./span/pp style="text-align:inherit"/pp style="text-align:left"spanspanFor questions about your application or the hiring process, please email a href="http://Careers#64;ci.charlotte.nc.us/" target="_blank"spanspanspanspanspanspan class="WEM0"Careers#64;ci.charlotte.nc.us/span/span/span/span/span/span/a./span/span/pp style="text-align:inherit"/pp style="text-align:left"The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the a href="https://seam.ly/IJa0duoC" target="_blank"Innovation amp; Technology ADA request form/a or call 704.336.4120./pp style="text-align:inherit" /pp style="text-align:left"bBENEEFITS/b/pp style="text-align:left"spanThe City of Charlotte provides a comprehensive benefits package to eligible employees./span/pp style="text-align:inherit"/pp style="text-align:left"spanClickspan /spana href="https://charlottenc.gov/HR/Pages/Pay,-Benefits-and-Development.aspx" target="_blank"herespan /span/ato learn more about the City of Charlotte’s benefits./span/pp style="text-align:inherit"/pp style="text-align:left"spanThe City of Charlotte is a drug and alcohol-free workplace./span/p