Checker/Stocker - Part-time

pspan class="emphasis-3"Additional Considerations (if any):/span/pNight amp; Weekend Shifts Requiredpb-/b/ppbAt Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other./b/pp/pp/pp style="text-align:left"bJob Description:/b/pp style="text-align:inherit"/ppbJob Title: /bChecker/Stocker/ppbDepartment: /bGrocery/ppbFLSA:/b Non-Exempt/pp/ppbuGeneral Function:/u/b/ppProvides prompt, efficient, and friendly service to customers and assist them when necessary. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed. Unloads product, opens containers, stocks shelves, and rotates product where necessary./pp/ppbuCore Competencies/u/b/pulliPartnerships/liliGrowth mindset/liliResults oriented/liliCustomer focused/liliProfessionalism/li/ulp/ppbuReporting Relations:/u/b/ppAccountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service Managers/pp/ppPositions that Report to you: None/pp/ppbuPrimary Duties and Responsibilities:/u/b/pulliProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store./liliSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store./liliMakes an effort to learn customers’ names and to address them by name whenever possible./liliAssists customers by:ulliescorting them to the products they’re looking for/lilisecuring products that are out of reach/lililoading or unloading heavy items/lilimaking note of and passing along customer suggestions or requests/liliperforming other tasks in every way possible to enhance the shopping experience./li/ul/liliAnswers the telephone promptly when called upon and provides friendly, helpful service to customers who call./liliWorks with co-workers as a team to ensure customer satisfaction and a pleasant work environment./liliOperates cash register accurately and scans product, (where applicable)./liliRedeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts./liliPlaces merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed./liliAnswers customer questions and concerns and follows-up with appropriate personnel./liliUnderstands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets./liliEnsures compliance with local, state, and federal guidelines regarding WIC and food stamps./liliRequired to know value, look-up numbers, department numbers, and features of items for which money is received./liliStocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested./liliPerceives immediate surroundings for customer needs and problems for store safety and security./liliCommunicates clearly and distinctly on the intercom or telephone system./liliReviews weekly store ad to note price changes and sale items./liliKeeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance./liliCompares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable)./liliMay give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer./liliUnderstands and practices proper sanitation procedures and ensures the work area is always clean and neat./liliMaintains strict adherence to department and company guidelines related to personal hygiene and dress./liliAdheres to company policies and individual store guidelines./liliReports to work when scheduled and on time./lili Unloads product, opens containers, stocks shelves, and rotates product where necessary./li/ulp/ppbuSecondary Duties and Responsibilities:/u/b/pulliAssists store management as required (i.e., store displays, decorations for special promotion/events)./liliKnows code dates on perishable items and can explain to customers./liliChanges register tape and ribbons as necessary./liliAssists in other areas of store as needed./liliPerforms other job related duties and special projects as required./li/ulp/ppbuKnowledge, Skills, Abilities, and Worker Characteristics:/u/b/pulliMust be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables./liliMust have the ability to do arithmetic calculations involving fractions, decimals, and percentages./liliHave the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing./li/ulp/ppbuEducation and Experience:/u/b/ppNo education or experience requirements./pp/ppbuPhysical Requirements:/u/b/pulliMust be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)/liliVisual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision./liliMust be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions./li/ulp/ppbuWorking Conditions:/u/b/ppThis position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes, possible dampness, and the potential for electrical shock. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment./pp/ppbuEquipment Used to Perform Job:/u/b/ppPallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, power jack, copier, fax (within wage and hour guidelines)./pp/ppbuContacts:/u/b/ppHas daily contact with customers, co-workers, suppliers/vendors, and the general public./pp style="text-align:inherit"/pp style="text-align:left"Are you ready to smile, apply today.  /p