Medical Assistant

pspanstrongPosition Summary/Scope Of Responsibility/strong/span/p pThe Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce./p pThe Medical Assistant assists providers with efficient patient flow while maintaining high standards of care and performs a variety of general patient care activities. The Medical Assistant helps to ensure a positive patient experience while performing the analytical, technical and customer service skills necessary to support the care of the patient./p pbrspanstrongPrimary Responsibilities/strong/span/p ol liRepresents CAO and the Practice in a professional and patient-focused manner, with an emphasis on service excellence./li liShows patients to examination rooms, procedure rooms or operative rooms and prepares them for the physician./li liRecords patients' medical history, medications, allergies, vital statistics, and information such as test results in medical records./li liRecord patients' medical history, medications, allergies, vital statistics, and information such as test results in medical records./li liEnsure proper consent forms are obtained prior to preparing a patient for treatment./li liPrepare and administer medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and noting expiration date./li liExplain treatment procedures, medications, diets, wound care instructions and physicians' instructions to patients./li liHelp physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures./li liUnder Provider direction, authorize drug refills and provide prescription information to pharmacies./li liPrepare treatment rooms for patient examinations, keeping the rooms neat and clean./li liKeeps exam room supplies stocked, audits and discards expired medications, maintains instruments, and prepares sterilization as required./li liMaintains all logs and required checks (e.g., refrigerator temperature, expired medications, autoclave, etc.)./li liKeeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and notifying manager when unable to resolve matters./li liAdheres to all CAO and Practice professional standards, policies and procedures, and federal, state, and local requirements. These include but are not limited to safety, attendance, punctuality, personal appearance, and conduct./li liSecures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic coding, and keeping patient information confidential./li liMaintains an effective and collaborative working relationship with patients, medical staff, coworkers, and the public./li liAssists providers with office procedures./li liTakes telephone messages and provides feedback and answers to patient/physician/surgery center/pharmacy calls./li liPerforms other duties as assigned./li /ol pbrspanstrongRequired Education Experience/strong/span/p ul liHigh school diploma or equivalent./li liMedical Assistant Certification preferred./li liCPR for Healthcare Providers certification preferred./li liExperience and proficiency working with computers and electronic medical records./li liOne year of experience as a Medical Assistant in a busy physician’s office, or equivalent combination of certification and experience, preferred./li liWorking knowledge of medical terminology and coding./li /ul pbrspanstrongCompetencies/Required Skills Abilities/strong/span/p ul liStrong interpersonal skills, including superior customer service skills and a high level of professionalism./li liStrong oral and written communication skills with excellent self-discipline and patience./li liRequired to be proficient in Windows based office technologies (e.g., Word, Excel)./li liMust be able to read, write, speak, understand, and communicate in the English language./li /ul pbrspanstrongPhysical Demands/strong/span/p p /p ul liMust be able to sit for long periods of time and lift up to 50 pounds./li liMust be able to use appropriate body mechanics when making necessary transfers and helping patients with exercises./li liRequires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting./li liSome heavy lifting, pushing, and pulling exerted regularly throughout a standard work shift./li liAdequate hearing to perform duties in person and over telephone./li liRequires hand-eye coordination and manual dexterity needed to operate a keyboard, medical equipment, fax machine, scanner, photocopier, and telephone./li liMust be able to communicate clearly to patients in person and over the telephone./li liVisual acuity adequate to perform job duties, including reading materials from printed sources and computer screens./li liRequires exposure to communicable diseases, bodily fluids, medicinal preparations, and other conditions common to a clinical environment./li liVisual acuity adequate to perform job duties, including visual examination of patient, as well as reading materials from printed sources and computer screens./li liRequires potential exposure to communicable diseases, bodily fluids, medicinal preparations, and other conditions common to a clinic environment./li /ul