Bilingual Ryan White Part A Case Manager - Full-time

pspan style="color: #000000;"Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.span style="text-decoration: underline;" /span/span/p pspan style="color: #000000;"strongWhy Join Us?/strong/span/p ul lispan style="color: #000000;"Be part of a mission-driven organization dedicated to health equity and social justice./span/li lispan style="color: #000000;"Work in a supportive, inclusive, and culturally competent environment./span/li lispan style="color: #000000;"Access to continuous learning opportunities and professional development./span/li lispan style="color: #000000;"Comprehensive benefits package./span/li lispan style="color: #000000;"Contribute to groundbreaking health initiatives and research./span/li /ul pspan style="color: #000000;"strongBenefits/strong/span/p ul lispan style="color: #000000;"Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan./span ul lispan style="color: #000000;"BCBS HMO, PPO, and PPO Select Plans/span/li lispan style="color: #000000;"BCBS Dental/span/li lispan style="color: #000000;"BCBS Vision/span/li lispan style="color: #000000;"Paid Time Off:/span ul lispan style="color: #000000;"3-weeks paid vacation and 1-week of personal time/span/li lispan style="color: #000000;"12 accrued sick days per year/span/li lispan style="color: #000000;" 10 paid holidays, including Juneteenth/span/li lispan style="color: #000000;"PTO Exchange allows employees to turn unused PTO into liquid assets/span/li /ul /li /ul /li /ul ul li style="list-style-type: none;" ul li style="list-style-type: none;" ul/ul /li lispan style="color: #000000;"401k program with up to 5% employer match after 90 days /span/li lispan style="color: #000000;"Employer-paid basic life insurance valued at one times the annual salary/span/li lispan style="color: #000000;"Voluntary Life and ADD, and Short-term and Long-term disability/span/li lispan style="color: #000000;"Pre-tax commuter and parking benefit account/span/li lispan style="color: #000000;"Flexible Spending Accounts for healthcare and dependent care/span/li lispan style="color: #000000;"Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC PSLF/span/li lispan style="color: #000000;"Employee Assistance Program with 5 employer-paid counseling sessions/span/li lispan style="color: #000000;"50% off at Brown Elephant Resale Shops and discounts at local businesses/span/li /ul /li /ul pspan style="text-decoration: underline; color: #000000;"strongHourly Rate: Level I: $25.23 / Level II: $28.22 / Level III: $33.54/strong/span/p pspan style="color: #000000;"strongPRINCIPAL DUTIES AND RESPONSIBILITES:/strong/span/p ul lispan style="color: #000000;"Explain the range of Howard Brown Health’s medical and psychosocial services to Ryan White Part A clients./span/li lispan style="color: #000000;"Provide information, education, and emotional support to patients/clients in a compassionate, culturally sensitive, and appropriate manner./span/li lispan style="color: #000000;"Maintain an active caseload of 30-45 medical case management clients./span/li lispan style="color: #000000;"Maintain, at minimum, monthly contact with every client on assigned caseload./span/li lispan style="color: #000000;"Complete an initial assessment with newly referred adult HIV+ individuals requesting medical case management services at Howard Brown Health and/or as referred by the AIDS Foundation of Chicago and conduct subsequent required reassessments every six months./span/li lispan style="color: #000000;"Develop initial and continuing care plans with enrolled clients to assist in identifying needs and to provide coordination of clinical and social services./span/li lispan style="color: #000000;"Provide education, information, and referrals to clients; locate, identify, and utilize new social services and resources./span/li lispan style="color: #000000;"Evaluate all clients’ abilities to understand health plans; provide treatment education and adherence counseling to clients to improve health outcomes; and consult with medical providers regarding assessment and counseling sessions./span/li lispan style="color: #000000;"Coordinate medical care with providers, schedule patient follow-up (internal and external) appointments; facilitate appointments with collaborative medical partners for provider recommended follow-up screenings and treatment./span/li lispan style="color: #000000;"Consult and collaborate with a multi-disciplinary team including primary care providers, behavioral health staff, nursing, MAs, other members of client care teams, partner services staff, and other Howard Brown staff involved in client/patient care./span/li lispan style="color: #000000;"Assess financial need of clients and facilitate patient financial support, including help with applications, especially as it relates to public benefits programs, health insurance (Medicaid/ACA Marketplace), ADAP, and prescription assistance programs./span/li lispan style="color: #000000;"Provide referrals on an ongoing basis of relevant services, including SNAP, ADAP, housing, vision, DHS, SSA, unemployment, insurance, and prescription assistance./span/li lispan style="color: #000000;"Develop and maintain required records, reports, and statistical data. This includes maintenance of caseload, completing activity tracking sheet, progress notes, resource receipts, and tracking health maintenance of each client./span/li lispan style="color: #000000;"Follow appropriate standards of care and support clients with tracking and completing necessary health and wellness screenings including, but not limited to, standard HIV labs, TB testing, vaccines, dental exams, STI testing, and sexual and reproductive health screenings./span/li lispan style="color: #000000;"Assist with arranging for patient transportation as needed./span/li lispan style="color: #000000;"Attend and participate in all group consultation/case conferences, social service department meetings and trainings, team meetings, individual supervision, and any other required staff meetings and trainings./span/li lispan style="color: #000000;"Provide brief case management services on an as needed basis through a “Case Manager on Duty” on-call system./span/li lispan style="color: #000000;"Assist in the supervision and training of volunteers and interns who provide services to clients as needed./span/li lispan style="color: #000000;"Maintain the highest level of client confidentiality, in person and in practice./span/li lispan style="color: #000000;"Travel among agency locations based on patient need./span/li lispan style="color: #000000;"Other duties as assigned./span/li /ul p /p pspan style="color: #000000;"emAdditional Job Characteristics:/em/span/p p /p pspan style="color: #000000;"strongWORKING CONDITIONS:/strong/span/p pspan style="color: #000000;"Primary work setting is an indoor office/health care environment.  Position will involve some travel and staffing at multiple sites where clinics are held. /span/p pspan style="color: #000000;"strong /strong/span/p pspan style="color: #000000;"strongQUALIFICATIONS, SKILLS AND ABILITIES:/strong/span/p pspan style="color: #000000;"emRequired:/em/span/p ul lispan style="color: #000000;"A Master’s/Bachelor’s degree in a human services field; or a registered nurse; or a Master’s/Bachelor’s degree in non-human services field and 2 years case management experience; or a 2-year Associate’s degree with 4 years case management experience/span/li lispan style="color: #000000;"Working knowledge of the health-related disparities faced by the LGBTQ population./span/li lispan style="color: #000000;"Demonstrated interpersonal skills and ability to engage and work effectively with a diverse staff and patient population required./span/li lispan style="color: #000000;"Bilingual-English/Spanish /span/li lispan style="color: #000000;"Writes in a concise and organized manner and uses correct grammar./span/li /ul pspan style="color: #000000;"em /em/span/p pspan style="color: #000000;"emPreferred:/em/span/p ul lispan style="color: #000000;"Knowledge and experience navigating health and medication coverage systems, highly regarded/span/li lispan style="color: #000000;"Prior knowledge and experience working with patients living with HIV and with diverse communities/span/li lispan style="color: #000000;"Experience working in a community based medical/social services setting/span/li lispan style="color: #000000;"Knowledge and experience with working with clients living with HIV/AIDS within diverse communities/span/li lispan style="color: #000000;"Experience working with a high volume of clients in a fast-paced environment/span/li /ul p /p pspan style="color: #000000;"strongADA SPECIFICATIONS /strong/span/p pspan style="color: #000000;"em(Physical demands that must be met in order to successfully complete the essential functions of the job) /em/span/p ul lispan style="color: #000000;"Requires ability to speak audibly and listen actively./span/li lispan style="color: #000000;"Requires ability to use computers, telephones and other office equipment./span/li lispan style="color: #000000;"Requires ability to sit for extended periods of time./span/li lispan style="color: #000000;"May require occasional bending and lifting up to 25 pounds./span/li lispan style="color: #000000;"May require periodic travel among Howard Brown Health locations based on patient need./span/li /ul pspan style="color: #000000;"strong /strong/span/p pspan style="color: #000000;"strongEQUAL OPPORTUNITY STATEMENT:/strong/span/p pspan style="color: #000000;"Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes./span/p p /p