Clinical Secretary - Canandaigua Family Practice

pstrongSchedule and location: Monday - Friday /strong/p pstrongMain Function:/strong/p ul liThe Clinical Secretary participates in the multi-disciplinary, team-based process of patient care via the provision of office administrative support./li liThe Clinical Secretary plays a vital role in assuring whole patient care is made available to each individual via answering phones, convenient appointment scheduling, accurate timely referrals prior authorizations as well as issue resolution./li liResponsible verifying eligibility, collecting appropriate patient payments as well as ensuring compliance and appropriate maximum reimbursement./li liHe/she must also understand, interpret and apply knowledge on multiple insurance benefits to specific patient needs./li liThe Clinical Secretary will input, classify and manage documentation in the office’s electronic medical record system./li liThe Clinical Secretary will assist in, and perform diverse tasks required to maintain an efficient and organized office./li liActively support physicians and nurses and be an enthusiastic participant in dept. meetings actively identify ways to improve processes and service to patients./li liThe Clinical Secretary functions under the direct supervision of the Practice Manager or Clinical Coordinator and under the daily guidance of providers./li liIndividual must be able to manage demanding workload with accuracy and represent the office and staff professionally./li liPosition requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public./li /ul p /p pstrongRequired Job Specific Competencies:/strong/p ul liDemonstrates skill in administrative support within a medical office setting including but not limited to use of an Electronic Medical Record (EMR), Microsoft Word, insurer systems, etc. as well as creative and efficient appointment scheduling, document classification, patient outreaches, insurance verification, Medicare Secondary Payor and other forms accuracy and HIPAA compliance./li liShows caring and concern for all patients./li liDemonstrates patient centered approach to care, adhering to all NCQA’s Patient Centered Medical Home (PCMH) requirements for the delivery of evidence-based care that supports the population needs./li liExhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level./li liDemonstrates ability to develop/maintain collaborative working relationships w/providers, staff Practice Management./li liDemonstrates the ability to work independently and exhibits flexibility in decision making and prioritizing assignments./li liExhibits leadership skills through active support of practice and system goals and objectives/li liActively guards the confidentiality of sensitive info. including but not limited to the patients, staff and the health system./li /ul pstrong /strong/p pstrongQualifications: /strong/p ul liMedical Administrative certification preferred./li liHigh School Diploma or GED required./li liMedical terminology required./li liMedical Administrative certification preferred/li liMedical secretarial experience required./li liMedical background required./li liStrong EMR experience preferred./li liComputer knowledge and skills including but not limited to Outlook and Microsoft Office required./li liKnowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred./li /ul ul/ul p /p pstrongPay Range: /strong$17.97 - $22.00/p pstrongStarting Pay: /strongBased on Experience/p p /p pstrongThomempson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply/em/strong/p