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Verified Pay $27.28 per hour
Hours Full-time
Location Hood River, Oregon

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pbWorking Title: Case Manager/bbrbProgram/bstrong: CSS - HAS/strongbrbReports To: Program Supervisor/bbrbEmployment Type: Full Time, Benefited, 1.0 FTE (37.5 hours/week)brHours: Monday/b#160;strong- Friday 8:30 AM to 5:00 PM/strongbrbLocation: Onsite, Hood River, Sherman and Wasco Counties in Oregon.#160;/bLocation will be based on the client's needsbrbPay Range (Dependent on experience):#160;br#160; #160; #160; #160;Level 1: $27.28-33.16/ hour/bbrbFLSA Status: Not-Exempt/bbrbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"This Case Manager supports the Housing Access Supports (HAS) program in the Community Support Services (CSS) department. The role provides case management services to assigned clients who need help seeking and securing housing. This position assesses eligibility, assists clients in accessing housing and related services, and collaborates with agency staff and community partners in connecting clients to resources. The Case Manager for HAS will also work with clients to improve functions and address basic needs to help the client reach their goal of housing./span/span/spanbrbrspan style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"The Case Manager provides case management services to assigned clients. This position assesses eligibility, assists clients in accessing services, and collaborates with Agency professionals in case planning and service coordination./span/span/span/span/pspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="background:#FFFFFF;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, cultural responsivity, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco and Sherman Counties and utilizes a consumer-involved, consumer-engaged and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings and more./span/span/span/span/span/spanbrbrstrongspan style="font-size:16px;"uWhat you need:/u/span/strongbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Any combination of education, licensure, and experience that demonstrates the ability to perform the position#8217;s essential responsibilities. This includes:/span/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Certified as a Qualified Mental Health Associate (QMHA) by the Mental Health and Addiction Certification Board of Oregon (MHACBO) or register as QMHA-R within 14 days of hire./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanTwo (02) years of responsible experience in human services or related field is preferred./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanExperience providing housing support services preferred./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanExperience working with the severe and persistent mentally ill population is preferred./span/span/span/span/span/lilispan style="font-size:11pt;"span style="background:#FFFFFF;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="border:none 1pt;font-family:Arial, sans-serif;padding:0in;"span style="color:#000000;"Must successfully complete NSPIRE inspections training within 30 days of hire./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanBilingual fluency in Spanish/English is preferred./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMust possess a valid Oregon or Washington Driver#8217;s license and be insurable for client service purposes and for travel between business offices, meetings and/or trainings./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMust pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370./span/span/span/span/span/li/uluspan style="font-size:16px;"strongWhat you'll do:/strong/span/uullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanProvide Case Management services to all assigned clients.#160; Services are provided in a variety of community settings, with consideration to client preference./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanAssess the eligibility of potential clients utilizing agency standards and processes.#160; Assist enrolled clients in acquiring services and resources needed to achieve treatment goals and maintain independence within the community. Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.#160; /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanParticipate in medication appointments, medication delivery, and accurate and timely documentation in client record./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Actively participate in joint case planning and coordination with MCCFL multi-disciplinary teams that may be engaged with the client as well as agency psychiatrists./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMeet minimum client service productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Utilize agency clinical software system to prepare current client records and reports as necessary and required. Maintain timely and coherent /spanspan style="font-family:Arial, sans-serif;"spandocumentation related to client needs and services, adhering to Agency documentation policy./span/spanspan style="font-family:Arial, sans-serif;" Ensure that all documentation is up-to-date and justifies the case management services provided./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanAdhere to all clinical and MCCFL program policies and procedures. Remain updated on all applicable rules and Oregon Administrative Rules (OARs)./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanParticipate in all team and agency meetings as scheduled. Attend local, regional, and/or state meetings as requested by Supervisor/Manager.#160; /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanWithin the scope of the position, perform duties independently in the community and promote a positive image of the agency./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMaintain understanding of local behavioral health resources and Mid-Columbia Center for Living#8217;s role in that system./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanDepending upon department, this classification may provide after-hours emergency services on a 24-hour, rotating basis, such as telephone consultation, crisis intervention, and pre-hospital screening examinations if qualifications for this service are met. Such duties may be required as an essential responsibility based upon budget and/or staffing levels in specific departments and/or locations./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanMay provide some administrative support to the team. This may include tasks such as opening and closing case files, greeting visitors and clients, screening telephone calls, etc. /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Use agency vehicles to travel within the community, provide transportation for clients, and drive between business offices in order to complete essential responsibilities and attend required meetings and/or trainings./span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanRegular and reliable attendance; professional communication with all contacts; maintain confidentiality./span/span/span/span/span/li/ulspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"buspan style="font-family:Arial, sans-serif;"spanAdditional Essential Responsibilities for the Case Manager II:/span/span/u/b/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanConduct behavioral health screenings and/or mental health assessments for clients. /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanDetermine and document client diagnoses./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanAssess the client#8217;s family, social, and work relationships and provide supportive services where appropriate./span/span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanCreate and oversee an individual plan of care. /span/span/span/span/span/span/li/ulbrspan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"buspan style="font-family:Arial, sans-serif;"Position-Specific Essential Responsibilities of Case Manager I or II in the Jail Diversion Program/span/u/bb /bspan style="font-family:Arial, sans-serif;"(This position may include any of the aforementioned general responsibilities plus the following):/span/span/span/spanullispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanProvide case management supports (including symptom monitoring, skills training, needs assessments) to Jail Diversion clients./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanProvide and collaborate management services in a small team setting. Actively participate in joint case planning and coordination with agency multi-disciplinary team and agency clinicians./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanProvide Community Restoration duties including Legal Skills Training/case management to .370 order Aid amp; Assist defendants to promote adjudication./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanParticipate in Mental Health Court proceedings; join community partners to case plan and support justice system involved clients. /span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"spanActively participate in meetings to collaborate with community partners including jail, community corrections and housing systems; services are provided in a variety of community settings, with consideration to client preference./span/span/span/span/span/lilispan style="font-size:11pt;"span style="line-height:normal;"spanspan style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"span style="color:#000000;"Must be able to meet the unique physical demands required of this role, including, but not limited to a high level of physical mobility and exertion and regular exposure to adverse environmental conditions./span/span/span/span/span/span/li/uluspan style="font-size:16px;"bWhat we#8217;ll do:/b/span/ubrWe recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:ulliCompetitive salary, dependent on experience./lili95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB/liliPERS Retirement Contribution/lili11 Holidays, including 1 floating holiday/lili10#160;vacation days a year for non-exempt employees/lili12 sick days a year/liliEducation reimbursement and loan forgiveness- HRSA!/li/ulbrspan style="font-size:16px;"ubThe hiring process:/b/u/spanolliApplication review/liliQuestionnaire (if additional information is needed)/liliPanel Interview/liliPossible second-round panel interview/liliConditional OfferolliDMV Record Review, if the position requires driving/lili10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you#8217;re unable to pass a pre-employment drug screening due to federal regulations.)/liliCriminal History check through Orchards BCU/liliReference check/liliLicensure Primary Source Verification/li/ol/li/ol

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Posting ID: 1164290132 Posted: 2025-09-18 Job Title: Case Manager