Insurance Collector - Full-time

Overview: p style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve./span/p Responsibilities: p style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Responsible for the timely follow-up on accounts and resolves denials and/or correspondence./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"Assists in process improvements to bring about greater claim resolution. Has frequent contact with team members, third party payers and other medical center personnel./span/pp style="margin: 0px;"br /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Appropriately works the accounts receivable and denials using the collection tool and/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"policies and procedures to achieve department and hospital goals./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Posts adjustments for appropriate account reconciliation and resolution./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Rebills accounts and posts payments as required./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Understands contracts and payer specific guidelines in order to ensure timely follow-up /spanspan style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"to avoid untimely denials and delays in cash flow./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Maintains and facilitates communication within the business and clinical divisions./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Responds professionally and within appropriate timeframes to telephone, e-mail and task/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"inquiries./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Participates in collector meetings, performance improvement activities and committees as/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"assigned. Utilizes issues log when necessary./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Meets productivity standards for working outstanding accounts and denials in an effort to/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"achieve claim resolution./spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Other job duties as assigned/span/p Qualifications: p style="margin: 0px;"span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- High School graduate or GED/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- One year of clerical experience in an office setting; hospital or clinic collection experience preferred/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Knowledge of coding rules and guidelines and the ability to appropriately interpret EOBs/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Excellent interpersonal skills and the ability to effectively communicate verbally and in/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"writing providing excellent customer service/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Excellent organizational skills and the ability to handle multiple priorities/tasks/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"simultaneously in a fast paced environment/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Ability to maintain acute attention to detail/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Basic computer literacy and proficiency in Microsoft Windows/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Basic proficiency with MS Office (Outlook, Word, Excel)/spanbr /span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"- Experience with insurance billing computer applications preferred/span/p