Certified Medical Assistant - Full-time

pDescription/ppstrongJob Title:/strong/ph5Registered Medical Assistant/h5pstrongDepartment:/strong/ph5Clinic/h5h1PART I: POSITION OVERVIEW/h1pstrongPosition Summary:/strong/ppAmbulatory care is a unique healthcare setting. It is characterized by efficient, focused care of patients. The MA in the ambulatory care setting collects subjective and objective health status data from the patient or the patient’s care giver, and communicates this data to the health care provider. The Medical Assistant assists in the care of patients by contributing data to licensed health care professionals; and following through on the patient’s plan of care under the direction of licensed healthcare professionals. The Medical Assistant communicates the health care provider’s instructions for care to the patient or the patient’s caregiver by transmission of specifically defined information. Ambulatory care is a specialty practice area that is characterized by dealing with situations and issues that are not always predictable./ppAll job duties must be performed within the WRH Administration pre-defined Scope of Practice guidelines. The Medical Assistant provides care for clinic patients of all ages following established standards and practices. The Medical Assistant functions in a structured care setting and adheres to the policies and procedures established by Winner Regional Health. The Medical Assistant must demonstrate knowledge of clinical procedures for the patient and clerical/administrative functions of the clinic. The Medical Assistant must possess the ability to perform testing and to communicate patient status data appropriately relative to the age-specific needs, and to provide the care needed. The Medical Assistant may also perform phlebotomist blood withdrawals. The Medical Assistant also functions to greet and schedule patients. Other duties as assigned by the Site Supervisor. The Medical Assistant is knowledgeable of and skilled in business administrative office procedures and reception or front desk duties. The Medical Assistant practices under the responsibility and direct supervision of a person licensed to practice medicine./ppstrongEducation/Experience:/strong/ppGraduate of an accredited school of Medical Assisting. One year of clinical experience preferred./ppstrongRequired Credentials (Licensure, Certification, or Registration):/strong/ppSouth Dakota requires registration as a Medical Assistant with the South Dakota Board of Medical and Osteopathic Examiners if practicing in South Dakota. Possession of National Medical Assistant Certification required (CMA). Must be certified within 9 months of registration date or hire/transfer into MA role./ppstrongEmployment Variables:/strong/ppCare is delivered to clinic patients of all ages. Work hours vary according to clinic schedules.nbsp;/ppInitial Tuberculosis (TB) test and drug screening is required by Winner Regional Health. Rubella titer will also be drawn upon hire and immunization is required if no past exposure or indication of immunization.nbsp;nbsp;/ppRequired to wear name tag provided by WRH and to follow the dress code of WRH.nbsp;nbsp;/ppstrongJob Knowledge and Skills:/strong/ppAbility to read, write, speak and understand the English language and follow oral or written instruction. Excellent oral and written communication skills, work with customers and co-workers in a professional manner.nbsp;/ppstrongDirect Supervisor:/strong/ppClinic Director/ppstrongPART II: CODE OF CONDUCT/strong/ppHonesty/ppWe will do the right thing at all times, even if it is difficult, maintaining strong, ethical practices. We protect the confidentiality of others, including patients, staff and the facility as a whole. We will take responsibility for our actions./ppExpertise/ppWe will demonstrate superior judgment, training and skill, at all times, demonstrating professionalism while doing so. We will perform all aspects of our job to the best of our ability, utilizing all resources and tools available./ppApproachabilitynbsp;nbsp;/ppWe will be non-judgmental, friendly, and open and willing to listen to everyone we come into contact with while performing our duties. We are humble and learn from others./ppRespect/ppWe will be understanding and sensitive to others’ feelings; caring and responding in a manner that sets them at ease, keeping the situation in perspective without minimizing others’ feelings or reactions. We will listen to others with full attention in a sincere, civil fashion, being careful not to be judgmental of the speaker. We maintain composure when facing conflict and avoid jumping to conclusions and defaming another’s name./ppTeamwork/ppWe willingly work together with a common approach, trusting and supporting members of our organization, using our skills and resources, sharing information to achieve a common aim./ppstrongPART III: ESSENTIAL FUNCTIONS/strong/ppstrongEssential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job, along with the corresponding performance standards./strong/ppCare of Patient/pulliCollects patient data regarding patient’s condition for provider including subjective data and basic objective data such as vital signs./liliGreets patients and prepares them for provider examination./liliScreens patients for appropriate information and records information in patient chart./liliInstructs in collection of samples or tests./liliInstructs, medications and/or treatment./liliMaintains and reviews patient records, chart and other pertinent information./liliAdministers medications by unit dosage./liliPrepares equipment and aids provider during treatment, examination, and testing of clinic patient./liliPerforms basic laboratory procedures./liliSchedules and arranges for patient testing and admission./liliVerify/obtain pre-certification as needed./liliCleans exam rooms, equipment and instruments according to protocol and maintains exam rooms for necessary supplies and materials./liliDemonstrates and maintains infection control standards./liliEstablishes a safe work environment./liliAccesses written protocols when possible within Scope of Practice./liliReports diagnostic findings to patients only after provider has reviewed and documents this information./liliDocuments interactions with Provider/MD and obtains co-signature on verbal, telephone, and protocol orders when provider/MD is not available to record order directly in the chart./liliIn the absence of an RN triage staffing model in the care center, transmits information between patient and provider./liliHelps with procedures./liliUrine Drug Screen Instructor./liliBreath Alcohol Technician./li/ulpCommunication/pulliCommunicates changes in patient status with provider and/or family members./liliUtilize effective communication and negotiation with the clinic patient./liliNetworks with health team members by communicating and receiving data to provide continuity of care./liliCollaborates with other health team members in intra/inter departmental issue recognition and resolution./liliGives pertinent and timely report to co-workers./liliDocuments accurately and legibly./liliMaintains confidentiality of sensitive information./liliReacts calmly and effectively in emergency situations./liliAnswers telephone and gives routine information in accordance with established procedures./liliCourteous, asks general nature/reason for calls and records problem(s) as described by patient using quotes when possible./liliUses lay terminology./li/ulpPatient Recordnbsp;/pulliMaintains filing system for physicians and other providers./liliVerifies accuracy of patient information in the file./liliCorrectly files or distributes patient records including patient related correspondence, literature, and reports./liliWorks with staff to route patient charts to proper location./liliDuplicates documents and forms as directed./liliFollows medical record’s policies and procedures./li/ulpProfessional Attitude/pulliRespects physical privacy of patient./liliDelegates care appropriately./liliFunctions independently, recognizing own expertise as well as available resources./liliRecognizes own limitations and seeks assistance as needed./li/ulpPolices and Procedures/pulliComplies with department and organizational policies and procedures related to emergency/crisis intervention, confidentiality, safety practices, reporting of incidents, risk management procedures and mandated reporting policies./li/ulpstrongPART IV: COMPLIANCE/strong/ppCompliance/pulliMust comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position.nbsp;/liliThe employee has a duty to report any suspected violations of the law or the standards of conduct to the Compliance Officer or the Chief Executive Officer./li/ulpstrongPART V: PHYSICAL AND MENTAL REQUIREMENTS/strong/ppstrongGeneral Activity/strong/ppstrongIn a regular workday, employee may:/strong/ppSit/ppstrong5/8/strong/ppHours at a time; up to/ppstrong1-2/strong/ppHours during the day/ppStand/ppstrong1/8/strong/ppHours at a time; up to/ppstrong1-6/strong/ppHours during the day/ppWalk/ppstrong.25/strong/ppHours at a time; up to/ppstrong5-6/strong/ppHours during the day/ppstrongMotion/strong/ppstrongEmployee is required: (In terms of a regular workday, "Occasionally" equals 1% to 33%, "Frequently" 34% to 66%, "Continuously", greater than 67%.)/strong/ppBend/Stoop/ppbr//ppKneel, Duration 30 sec/ppSquat/ppBalance/ppCrawl, Distance/ppTwist/ppClimb, Height/ppKeyboarding/Mousing/ppFrequently/ppReach above shoulder level/ppstrongPhysical Demand/strong/ppstrongEmployee’s job requires he/she carry and lift loads from the floor, from 12 inches from the floor, to shoulder height and overhead. Employee’s job requires a pushing/pulling force to move a load (not the weight of the load)./strong/ppstrongPhysical Demand Classification:/strong/ppstrongCarrying/lifting weight and pushing/pulling force:/strong/ppLight-Medium/ppOccasionally/pp35 lbs.nbsp;/ppFrequently/pp10 lbs./ppConstantly/ppNegligiblenbsp;/ppstrongSensory Requirements:/strong/ppstrongYes/No/strong/ppstrongExplanation (if Yes)/strong/ppSpeech/ppExpressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.nbsp;/ppCommunicates with staff and patients on phone or in person. Responds to patient’s concerns and questions./ppVision (VDT)/ppAre there specific vision requirements for the job?/ppMust be able to read numbers and names. Must be able to distinguish colors and view a computer screen./ppHearing/ppAbility to receive detailed information through oral communications, and to make fine discriminations in sound; i.e., making fine adjustments on machine parts, using a telephone, taking blood pressures.nbsp;/ppVital communication with other clinic staff and patients directly or via telephone./ppstrongEnvironmental Factors/strong/ppstrongYes/No/strong/ppstrongExplanation (if Yes)/strong/ppWorking on unprotected heights/ppbr//ppnbsp;/ppBeing around moving machinery/ppnbsp;/ppExposure to marked changes in temperature and humidity/ppNo/ppDriving automotive equipment/ppNo/ppWearing personal protective equipment/ppYes/ppExposed to body fluids and waste/ppExposure to atmospheric conditions (i.e. fumes, dust, odors, mists, gases, or poor ventilation)/ppNo/ppExposure to extreme noise or vibration/ppnbsp;/ppExposure to blood, body fluids and waste/ppYes/ppExposed to body fluids and waste/ppExposure to radiation/ppNo/ppExposure to other hazards (i.e. mechanical, electrical, burns, or explosives)/ppYes/ppExposed to needles and hazardous cleaning solutions/ppstrongEmotional/Psychological Factors/strong/ppstrongYes/No/strong/ppstrongExplanation (if Yes)/strong/ppStress: Exposed to stressful situations/ppMust be able to effectively deal with concerns of upset patients or other clinic staff./ppConcentration: Must be able to concentrate on work tasks amidst distractions./ppThere are many phone and personal interruptions throughout the work day./ppMust exert self-control.nbsp;/ppMust be able to display control and confidence under stress./ppstrongPART VI: EMPLOYEE STATEMENT OF UNDERSTANDING/strong/ppbr//ppI have read and understand the job description for my position. I am able to perform all of the essential functions of this position./ppbr//ppI have read and understand the job description for my position and I request reasonable accommodation(s). (Please describe in detail how you propose to perform the essential functions of the position.)/ppI agree to comply with the Corporate Compliance and all laws, rules, regulations and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of conduct to the Compliance Officer or the Chief Executive Officer./ppSupervisor/ppDate/ppEmployee Signature/ppDate/ppRevised: 06.2021/p