Chef Instructor, Pastry (Sur La Table)

divspan style="font-size: 15.116px"With over 50 stores and the largest avocational cooking program in the US, /spanb style="font-size: 15.116px"Sur La Table/bspan style="font-size: 15.116px" offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and tablenbsp;–nbsp;and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food./span/divdivbr/divdivu style="font-size: 11pt;"bPosition Overview/b/u/divdivspan style="font-size: 9.5pt;"As a /spanb style="font-size: 9.5pt;"Chef Instructor, Pastry/bspan style="font-size: 9.5pt;" at Sur La Table, you are the in-store expert and advocate for all things baking and pastry arts.nbsp; You deliver /spanb style="font-size: 9.5pt;"#bestincenter/bspan style="font-size: 9.5pt;" service, a company-wide standard for excellence in service, by sharing specialized knowledge in pastry techniques, baking fundamentals, and personalized instruction that supports all company initiatives. The /spanb style="font-size: 9.5pt;"Chef Instructor, Pastry/bspan style="font-size: 9.5pt;" plays a key role in inspiring a love for baking while driving sales of bakeware, mixers, and decorating tools through hands-on pastry classes and engaging culinary instruction./span/divdivbr/divdivu style="font-size: 11pt;"bKey Responsibilities/b/u/divdivb style="font-size: 10pt;"Customer Experience amp; Brand Representation/b/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.nbsp;/span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Deliver an exceptional in-store culinary experience focused on pastry and baking classes that reflects Sur La Table’s passion for food, teaching, and high standards, while following the provided recipes and game plans to ensure consistency and quality./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Communicate technical concepts and advanced pastry skills in a clear, encouraging, and approachable manner./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources./span/divdivb style="font-size: 10pt;"Sales amp; Business Performance/b/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Drive sales by upholding kitchen standards, encouraging second class sign-ups through strong customer engagement, and promoting retail items used or featured in class./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews./span/divdivb style="font-size: 10pt;"Team Engagement amp; Store Support/b/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness./span/divdivb style="font-size: 10pt;"nbsp;/b/divdivb style="font-size: 10pt;"Operations amp; Compliance/b/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ensure compliance with food safety standards, local health codes, and sanitation regulations./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ensure store safety and cleanliness, addressing any maintenance needs promptly./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Adhere to applicable wage and hour laws.nbsp; Accurately records time worked according to SLT Policy./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs)./span/divdivbr/divdivu style="font-size: 11pt;"bPhysical Requirements/b/u/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to communicate verbally and work cooperatively with associates and customers./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to remain standing for up to 4 hours at a time./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to move about the store directing class participants while selling to customers and retrieving merchandise from stockroom or sales floor./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to grab, reach, push, pull, bend, stoop, kneel and crouch to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to lift and/or move merchandise weighing up to 50 lbs./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to ascend/descend ladders to retrieve and/or move merchandise./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays. While this is the minimum availability, scheduled hours may differ based on business needs./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Regular and predictable attendance with the flexibility to adjust class assignments based on demand./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne./span/divdivspan style="font-size: 9.5pt;"nbsp;/span/divdivu style="font-size: 11pt;"bQualifications amp; Experience/b/u/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Must be 21 years of age or older at the time of employment./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"1-2 years of kitchen operations experience./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Valid Food Manager Certification./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Excellent communication, problem-solving, and decision-making abilities./span/divdivspan style="font-size: 9.5pt;"·/spanspan style="font-size: 7pt;"nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp; /spanspan style="font-size: 9.5pt;"Passion for community engagement and providing exceptional customer experiences./span/divbr/br/divBenefits Include:/divdiv401K after 90 days; must be 21 years of age/divdivEmployee Discount/divdivEmployee Assistance Program/divbr/br/divi style="font-size: 11pt;"This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice./i/divdivbr/divdivspan style="font-size: 16px;"The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.nbsp;/span/divdivbr/divdivspan style="font-size: 16px;"It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.nbsp;/span/divdivspan style="font-size: 16px;"nbsp;/span/divdivspan style="font-size: 16px;"The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contactnbsp;/spana style="font-size: 16px;" href="mailto:hrbenefits@cscshared.com"hrbenefits@cscshared.com/aspan style="font-size: 16px;".nbsp;/span/div