Finnish Speaking Customer Service for Aviation industry in Athens Greece

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Finnish speakers to join the customer service team in the aviation industry! If you have a passion for aviation and enjoy assisting customers, this role is tailored for you. As a Finnish-speaking Customer Service Representative, you will provide essential support to Finnish-speaking clients, addressing their inquiries and ensuring a positive experience in a fast-paced environment. Join us in this dynamic industry where your skills can shine and your contributions are valued!

Your Responsibilities

• Deliver exceptional customer service to Finnish-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to flight bookings, schedules, and travel information.
• Promptly resolve any issues, ensuring customer satisfaction.
• Maintain a professional and friendly demeanor throughout all interactions.
• Document customer interactions to aid in service improvement.
• Collaborate with team members to reach service objectives and enhance client experiences.
• Engage in ongoing training to stay current on industry practices and product knowledge.

Requirements

• Fluency in Finnish (both written and spoken) is essential.
• Strong passion for customer service and the aviation industry.
• Previous experience in customer service or a related field is advantageous.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong problem-solving abilities and a proactive approach.
• Willingness to learn and develop within a supportive team culture!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package (flight, transfer and 2 weeks hotel stay)
• ·         Free Greek Lessons, discounts and other perks