German Speaking Client Relations Specialist - Full-time

Patrique Mercier Recruitment is excited to announce an opportunity for a **German Speaking Client Relations Specialist** to join our dynamic team. In this essential role, you will engage directly with our German-speaking clients, providing them with exceptional support and service that fosters strong and lasting relationships.

Your fluency in German alongside your commitment to client satisfaction will allow you to effectively address client inquiries, resolve any issues, and contribute positively to their overall experience. Join us in making a difference for our clients as you develop your career in a supportive and growth-oriented environment.

Your Responsibilities

• Establish and maintain strong relationships with German-speaking clients through effective communication and support.
• Respond to client inquiries and issues in a timely and professional manner.
• Document all client interactions accurately and maintain organized records.
• Proactively identify client needs and opportunities for service enhancement.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Engage in continuous training and development to enhance your product knowledge and service skills.

Requirements

• Fluency in German (both spoken and written) is essential; knowledge of English is an advantage. Your nationality and native language should be clearly stated.
• Previous experience in client relations, customer service, or a similar role is desirable.
• Strong communication and interpersonal skills with a focus on building relationships.
• Excellent problem-solving skills and a proactive client-centric approach.
• Ability to work both independently and collaboratively as part of a team.
• Attention to detail with strong organizational and time management skills.
• A passion for providing outstanding client service and contributing to their success.

Benefits

• ·         Private Health Insurance
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks