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Verified Pay $20 - $24 per hour
Hours Part-time
Location Pomona, CA 91766
Pomona, California

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About this job

Job Description

Job Description
Company Overview

Baskin-Robbins is recognized as the top ice cream and frozen dessert franchise in the United States, renowned for its innovative and premium ice cream products. With nearly 7,300 shops in almost 50 countries, we pride ourselves on delivering quality and value to our customers while offering a fun and exciting work environment.

Summary

As a crew member at Baskin-Robbins, you will be the friendly face welcoming customers to our vibrant ice cream shop. Your role is crucial in providing excellent customer service, managing transactions efficiently, and contributing to a positive experience for every guest.

Responsibilities

  • Greet customers warmly and provide exceptional service throughout their visit.
  • Accurately process customer transactions using the cash register and POS system.
  • Manage cash handling procedures with attention to detail to ensure accuracy.
  • Assist customers with menu selections and promote special offers through upselling techniques.
  • Maintain cleanliness and organization of the cashier area and dining space.
  • Handle food safely according to health regulations and company standards.
  • Collaborate with team members to ensure smooth operations during peak hours.
Requirements

  • Strong time management skills to handle busy periods effectively.
  • Basic math skills for accurate cash handling and transaction processing.
  • Excellent customer service skills with a friendly demeanor.
  • Prior experience in food service or retail is preferred but not required.
  • Ability to work collaboratively within a team environment.
If you have a passion for ice cream and enjoy working in a fun atmosphere, we invite you to apply today at your local Baskin-Robbins franchise!

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Posting ID: 1164348241 Posted: 2025-09-21 Job Title: Crew Member