Sales Representative - Full-Time

JOB TITLE: Full-Time Sales Associate

LOCATION: Shoppe Platform

SUPERVISOR: Store Manager

About Us:

Shoppe Amber Interiors is a home and lifestyle store founded by lifelong Californian interior designer Amber Lewis and her partner, Mike. Our mission is to inspire and elevate everyday living through our passion for design and our commitment to the community.

DESCRIPTION: 

The sales associate operates with a client-first mindset in a teamwork-oriented space, creating a welcoming environment for all clients and providing best-in-class customer service. They deliver consistent results, utilizing the tools at their disposal to build lasting relationships and drive revenue for their store.

Full-Time Sales Associate RESPONSIBILITIES:

• Client-first focus, providing a best-in-class customer experience, whether in-store or via phone/email. 

• Consistent clienteling utilizing the provided tools, driving customer retention and revenue growth. 

• Properly execute all daily operational needs, communicating any rollover as needed.

• Accurately ring purchases at the point of sale promptly, offering pertinent information to clients as they check out. 

• Ensure product is displayed in accordance with visual merchandising standards. 

• Retain accurate product knowledge, including where to find necessary information to relay to clients, as needed.

• Support the manager in one-off tasks, as needed.

• Provide feedback to the Store Manager with a client-first mindset, as needed.

Full-Time Sales Associate Qualifications:

• 2+ years of retail experience, preferably in home decor or interiors.

• Knowledge of Microsoft Office Suite and Google Drive preferred. Knowledge of Shopify POS, Netsuite, Slack, Gorgias, and Endear a plus!

• Ability to lift and mobilize large items, up to 50 lbs, while utilizing appropriate equipment and safety techniques.

• Have a flexible schedule with the option to work weekends.

• Comfortable working on the floor and standing for extended periods of time.

Full-Time Sales Associate Skills:

• Consistently delivers outstanding customer service throughout all communication channels.

• A team player who thrives in a collaborative environment.

• Shows strong styling and merchandising skills with an eye for detail.

• Strong internal and external communication skills, both verbal and written.

• Strong problem-solving skills, including the ability to troubleshoot.

 Full-Time Sales Associate Benefits:

• .50 % Commissions based on store sales goals

• Paid Sick Time and Paid Volunteer Time

• 40% off at Shoppe Amber Interiors (online & retail)

• Company events (Warehouse Sales, Holiday Party)

• Voluntary employee benefits

*Exact salary contingent upon experience