Employee Benefits Coordinator

GEM Enrollments is seeking a skilled Employee Benefits Coordinator to join our growing team. The candidate will be primarily CASE-BUILDING and overseeing the success of each enrollment setup.

The candidate will work closely with the Enrollment Team to ensure a smooth and efficient process from start to finish.

Our Employee Benefits Coordinators are organized, tech-savvy professionals who excel at working with plan administrators and clients to gather employee & benefit data, and buildout our ben-admin-portal, Employee Navigator. The role requires a high level of accountability, attention to detail, and a proactive approach.

Key Responsibilities:

• Case Building: Set up and build out the Benefit Administration Platform for each client.
• Team Collaboration: Align efforts with the Enrollment Team and Benefits Counselors, ensuring smooth communication of enrollment processes.
• Data Gathering: Collect employee census information, benefit eligibility details, payroll rules, cost contributions, etc.
• Database Management: Populate the Employee Navigator portal with all relevant data, including core benefits, flex options, voluntary benefits, and contributions.
• Enrollment Guides: Create detailed Enrollment Guides to support Benefits Counselors during sessions, including enrollment schedules, offered products, core benefits, dress codes, and required paperwork.
• Training & Meetings: Set up and participate in group training and meetings to ensure the team is fully prepared.
• Enrollment Monitoring: Oversee the enrollment process from start to finish, ensuring smooth execution.
• Logistics Coordination: Arrange logistics for enrolling new employees and stragglers.
• Post-Enrollment Reporting: Collaborate with the data team to prepare and deliver post-enrollment reports.
• Client Relationship Management: Maintain continuous contact with clients to ensure a high-quality consumer experience.
• Problem Solving: Proactively resolve challenges and drive solutions to improve enrollment results.
• Data Analysis: Analyze enrollment results, identify trends, and recommend improvements for future enrollments.
• Integration Support: Work with integration partners to ensure smooth feeds and automation into platforms.
• Innovation: Continuously seek ways to enhance the enrollment experience through creative and innovative thinking.

 Requirements:

• Experience with benefit administration platforms such as Employee Navigator, Ease, Selerix, or Harmony.
• Strong background in the Employee Benefits Industry.
• Advanced skills in Microsoft Office, especially Excel.
• Excellent communication skills (both written and oral).
• Ability to think strategically while acting tactically.
• Strong problem-solving skills with a proactive approach.
• Ability to work collaboratively within a team and develop strong business relationships.
• Ability to manage high volumes of work while meeting deadlines.
• Self-motivated and results-oriented.
• Must hold, or be willing to obtain, a Life and Health License.
• Excellent organizational skills with the ability to juggle multiple priorities.

This is a full-time, on-site position at our headquarters in Orangeburg, NY.

Why GEM Enrollments? GEM Enrollments is a premier benefits enrollment firm dedicated to providing exceptional enrollment solutions. As a financially stable and rapidly growing company, GEM is proud to offer an environment that values employee growth, collaboration, and professional development. Joining GEM means being part of one of the nation’s top benefit enrollment firms with ample opportunity for career advancement as we expand nationwide.

If you're looking for a challenging, rewarding role in a dynamic and supportive environment, GEM Enrollments is the place for you!