Card Services Specialist

Now Hiring Card Services Specialist!
Job Title: Card Services Representative
Location: Fully On-Site
Type: Temporary (2-month coverage for medical leave; potential for extension or contract-to-hire if the incumbent does not return)
Pay Rate: $18–$19/hour (Depending on Experience)
Start Date: ASAP – In-person interviews begin next weekAbout the Role

LHH is seeking a professional and detail-oriented Card Services Representative to join our clien'ts team immediately. This is a critical support role covering a medical leave, with potential for long-term placement. The ideal candidate will have strong banking experience, preferably within a credit union, and hands-on expertise in credit card operations.

Key Responsibilities

• Support and back up all essential card processing functions, including debit, ATM, and credit card operations

• Handle monetary and non-monetary exception reports related to card services

• Process dispute and fraud claims in compliance with Visa rules, Federal Regulation Z, and Regulation E

• Communicate professionally with members, vendors, and merchants to resolve card-related issues

• Use systems such as PSCU, CO-OP, and EPISYS to manage card tasks and documentation

• Maintain accurate records and assist with settlement adjustments and GL account support

• Ensure compliance with internal procedures, federal regulations, and industry standards

• Provide exceptional internal and external member service

Qualifications

• 1–3 years of experience in a financial institution (credit union experience strongly preferred)

• Proven experience with credit card setup, maintenance, and dispute processing

• Familiarity with Visa regulations and federal compliance standards

• Strong communication skills and professional demeanor

• Detail-oriented with excellent organizational and multitasking abilities

• Proficiency in Microsoft Word, Excel, Outlook; knowledge of deposit laws and regulations

• Must pass a background and credit check

• Bilingual skills are a plus but not required

Why Apply?

This is a great opportunity to step into a high-impact role with a respected financial institution. If you’re ready to bring your card services expertise and professionalism to a team that values accuracy, compliance, and member service—apply today!

Pay Details: $18.00 to $19.00 per hour

Search managed by: Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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