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Verified Pay $72,000 per year
Hours Full-time
Location San Juan, Puerto Rico

About this job

ES Systems Engineer - Remote Job ID 238771 Posted 17-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service, Engineering/Maintenance Location(s) Remote - US - Remote - US - United States of America CBRE is an equal opportunity employer that values diversity. At **CBRE Global Workplace Solutions (GWS)** , Safety is our top priority! We maintain a safety-first culture in which CBRE employees return home in the same condition in which they reported to work. We’re looking for skilled and forward-thinking Maintenance Technicians to join our growing team as we work to service one of the world’s largest online retailers. We offer competitive pay, a robust benefits package, wellness programs, and a workplace environment that embraces diversity. Come join our global network of professionals supporting client operations across CBRE. Looking for growth and career advancement?Upon completing six months of successful service, associates may explore career advancement opportunities within the organization! Read on to learn more! **About the Role** ES Systems Engineer – Remote USA The purpose of this position is to provide customers with support based on the customer’s technical problems related to their building systems as well as provide on-site and remote technical support to installers and subcontractors. This position is also responsible for creating control databases and setup control systems based on project specification and/or sales proposal. Performs field startup and system commissioning tasks as well as the remote installation of software and control programs. USE: Energy and Sustainability **What You’ll Do** Creates programming logic using flow diagrams, sequences of operation, panel layouts, termination details and project specifications or sales proposal. Performs programming of control applications using various software tools to support operator workstations, DDC field panels and third-party integration devices connected through multiple communications protocols. Performs job-site system checkout, commissioning and testing of control applications, to verify proper operation according to project specifications, sales proposal and design documentation. Develops system graphic displays, according to project specifications or sales proposal. Provides on-site and remote technical support for installers and customers. Part of an on-call rotation for after hour’s response to customers. Performs system analysis and diagnostics. Isolate and troubleshoot problems, take corrective action if possible. Answers customers’ calls by telephone and/or email to determine the nature of the problem and responds to each situation by assessing customer’s needs and provide clear and accurate responses to the customer. Articulates resolution to a customer’s problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer and with the best interest of the customer and ESI in mind. Documents problem resolution and report findings back to Account Executive/Project Manager for customer follow-up. If required, re-create customer problems in-house for the purpose of testing solutions. Responsible for keeping the customer and management advised of any outstanding and reoccurring problems with products, services or customers. Advise the Sales/Solutions team of new opportunities to sell additional products or services. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project. Provides mentoring and training to Systems Engineer’s. **What You’ll** **Need** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION and EXPERIENCE:** Associate degree in HVAC, Electrical or Mechanical or completes apprenticeship. Five years of related industry experience. Bachelor’s degree preferred. Previous field bus and network experience preferred. **CERTIFICATES and/or LICENSES:** A valid driver’s license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted) **COMMUNICATION SKILLS:** Ability to comprehend, analyze, and interpret various types of business documents as a basis for development and delivery of training materials. Ability to create and present training reports, manuals, instructions, and presentations in a pre-designed style and format. Ability to effectively respond to sensitive issues and complex training inquiries or complaints from clients, co-workers, supervisors, and/or management. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large groups of employees, clients, and/or management. Able to prepare accurate paperwork. Regularly communicates, customer suggested improvements to the various communications and interactions with the company **FINANCIAL KNOWLEDGE:** Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. **REASONING ABILITY:** Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. **OTHER SKILLS and/or ABILITIES:** Experience with control and HVAC systems and their terminology. Must possess a thorough knowledge of the use, setup and operation of Windows-based computers and desktop applications such as MS-Word and MS-Excel. Must be flexible with schedule, including working some nights and holidays when requested. Must be willing to travel up to 50% including some overnights. **SCOPE OF RESPONSIBILITY:** Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisors. **CBRE Employee Benefits** + Comprehensive medical, dental, vision + Disability benefit program + 401k company matching + Paid time off and holidays + Company paid life insurance + Pet insurance + Paid parental leave **Why CBRE?** We invest in our employees’ development. The core of our strategy is the view that development happens through three key activities: on-the-job learning, coaching and formal training. We provide employees with resources that support them in developing skills to enhance performance in their current role as well as for future roles. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $72,000 annually and the maximum salary for the position is $77,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates may also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. The application window is anticipated to close on September 20, 2025 and may be extended as needed. To express interest in similar roles, visit CBRE.com/careers. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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Posting ID: 1164867553 Posted: 2025-09-21 Job Title: Engineer Remote