Automotive Assistant Service Manager - Now Hiring

4601 East US Highway 377, Granbury, TX 76049
 

Walk-in Applicants are Welcome!

Granbury Nissan is a well-established automotive dealership specializing in Nissan vehicles. With a strong focus on customer satisfaction and commitment to excellence, Granbury Nissan stands as an ideal place for individuals seeking employment in the automotive industry.

Granbury Nissan has an opening for an Assistant Service Manager.  We are looking for experienced Service Managers or Advisors who are ready to advance.  Opportunities for advancement exist in this role!


We Offer Excellent Benefits:

• Competitive salary + performance bonuses!
• PTO - Paid Time Off
• Health Insurance
• 401(k) Plan 
• Career Advancement Opportunities
• Employee Discounts on Vehicles, Service, and More!
• Great Work Environment
  
  

Responsibilities – Assistant Service Manager:

• Support the Service Manager in daily operations of the Service Department
• Assist in managing service staff, scheduling, and performance reviews
• Follow vehicle status from service bay entry to completion
• Review work order with customer to ensure satisfaction
• Ensure consistent follow-ups to increase customer loyalty and CSI
• Solve problems and meet predetermined service and sales objectives
• Monitor quality control and ensure compliance with safety standards
• Ensure proper maintenance and repair of all equipment

Requirements – Assistant Service Manager:

• Previous dealership Service or Parts management preferred but we will train candidates with Service Advisor experience
• Knowledge of dealership warranty process and policies; principles and processes for providing great customer service
• Familiarity with service management software
  (CDK, Reynolds & Reynolds, etc.)
• ASE certification or equivalent experience is a plus
• The ability to identify causes of operating errors and the knowledge to create and implement processes and corrective actions
• An aptitude for developing employees including training, leadership and communication
• The ability to use good judgment in challenging situations
• A professional demeanor when interacting with customers and team members
• Good communication skills, paying attention to detail
• Valid driver's license and a good driving record
• High school diploma or equivalent
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  
  

We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.