Care Coordinator

Job Type
Full-time

Description
Rediscover purpose with a team that does healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

As a Care Coordinator, you'll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You'll play a vital role in making the process seamless, informative, and reassuring. We are looking for a self-driven go-getter to join our team!

What You'll Do:

• Serve as a key point of contact for patients, helping them move confidently through care

• Reduce cancellations by proactively rescheduling and addressing concerns

• Prep appointments with cost estimates and insurance info

• Communicate procedure details, financial options, and pre/post-op instructions

• Collaborate with internal teams to deliver a smooth patient experience

• Support multiple clinics virtually or in person, as needed

• Educate and schedule patients for procedures

• Comfortably discuss out-of-pocket costs in a healthcare setting

• Work onsite in clinic meeting with patients

• Crosstrain as a Medical Assistant and Patient Services Representative

What You Bring:

• Strong customer engagement in a sales-driven setting

• Experience with treatment planning and cost conversations

• Insurance knowledge and comfort with medical terminology

• Excellent communication, organization, and adaptability

• Stellar time management skills with ability to track multiple lines of care in a high-volume setting

• Willingness to support nearby clinics as needed

Why Join Us:

• 16+ days PTO (prorated first year) + paid holidays

• Health, dental, and vision coverage with employer-paid HRA

• 401k match & life insurance

• Regular business hours - no nights or weekends

• A culture that values solutions and encourages growth

• Convenient Monday-Friday schedule—enjoy weekends and evenings for yourself!

• Full-time, 32–40 hr/week flex position

EOE: