Retail Associate

We are seeking a Retail Associate to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.

Qualifications:

1. Legal Requirements

• Must be at least 23 years old (depends on state/country laws).

• Must follow ID-checking laws before selling tobacco, vapes, or related items.

• No selling to underage customers — this is a strict legal responsibility.

2. Customer Service Skills

• Friendly and helpful attitude when talking to customers.

• Ability to explain products clearly (pipes, cigars, vapes, accessories).

• Handle difficult customers politely.

3. Retail Skills

• Operate a cash register or point-of-sale (POS) system.

• Keep the shop clean, stocked, and organized.

• Count cash and handle transactions correctly.

4. Product Knowledge

• Learn about different products (tobacco types, cigars, hookah, vaping devices, etc.).

• Understand safety rules (like battery handling for vapes, or storage for cigars).

• Be able to recommend products responsibly.

5. Personal Traits

• Reliable and punctual.

• Honest and trustworthy (handling money and restricted products).

• Good communication skills.