Sales Support

We are looking for a dedicated and detail-oriented Sales Support team member to join our team in Columbus, Ohio. This is a Contract-to-Permanent position, offering an opportunity to contribute to customer satisfaction and operational excellence. The role involves collaborating with internal teams and engaging with clients to meet their product needs efficiently.

Responsibilities:
• Provide exceptional customer service by addressing inquiries and resolving concerns promptly.
• Support inbound sales activities and assist customers with their product selections.
• Process and manage order entries with a high level of accuracy and attention to detail.
• Collaborate closely with internal teams to ensure seamless communication and workflow.
• Maintain a strong focus on customer needs to deliver tailored solutions.
• Act as a point of contact for post-sales support, ensuring customers receive the necessary assistance.
• Uphold superior standards of service and professionalism in all interactions.
• Identify opportunities to enhance customer satisfaction and improve processes.• Proven experience in customer service or sales support roles.
• Familiarity with managing inbound sales and post-sales support.
• Strong skills in order entry and data accuracy.
• Ability to collaborate effectively with internal teams.
• Exceptional communication and problem-solving abilities.
• Detail-oriented mindset with a focus on delivering quality results.
• Commitment to providing superior customer service.
• Proficiency in handling multiple tasks in a fast-paced environment.