Director, Strategic Accounts - Data Center & AI
| Verified Pay | $180000 - $200000 per year |
|---|---|
| Hours | Full-time |
| Location | San Jose, California |
About this job
Job Description
Job Title: Director, Strategic Accounts – Data Center & AI
Reports To: Vice President & General Manager, Data Center & AI Business
Job Type: Full-Time, Permanent, $180 - 210k plus bonus & benefits
Position Summary: The Director, Strategic Accounts – Data Center & AI is a senior commercial leader responsible for driving growth within the hyperscale data center and AI infrastructure market. This individual will lead all aspects of customer development and strategic account expansion across a portfolio of high-value customers in the tech sector. Reporting directly to the VP/GM of the business unit, the role is focused on delivering top-line growth, customer satisfaction, and long-term strategic partnerships in alignment with the business unit's aggressive growth goals.
Key Responsibilities:
Customer Relationship Management
- Serve as the primary commercial point of contact for assigned customers within the Data Center & AI vertical.
- Build and maintain deep, multi-level relationships with key customer stakeholders.
- Partner cross-functionally to deliver a seamless, 'One Vantedge' experience.
- Lead recurring business reviews focused on service, delivery, quality, and growth.
- Own customer contract negotiations in partnership with Legal, Finance, and the VP/GM.
- Manage customer escalations and ensure timely resolution.
Strategic Planning & Market Development
- Develop and execute Strategic Account Growth Plans.
- Provide voice-of-customer insight on trends, opportunities, and expansions.
- Support demand planning with forecast inputs and revenue alignment.
Business Development
- Lead business development efforts for hyperscale, AI infrastructure, and OEMs.
- Position Vantedge’s capabilities in sheet metal fabrication and assembly.
- Collaborate to create compelling customer-specific proposals.
- Lead pricing and proposal development aligned to market/margin goals.
- Facilitate customer awareness events like tech fairs and roadshows.
- Maintain CRM accuracy and pipeline visibility.
- Represent Vantedge at trade shows and industry events.
New Product Introduction & Sustaining Support
- Partner through the full lifecycle of new programs.
- Ensure strong two-way communication across teams.
- Support NPI reviews and project health updates commercially.
Qualifications:
- 10+ years in strategic account management or business development in data center, AI infrastructure, or related tech sectors.
- Proven ability to manage large accounts and deliver sustained growth.
- Bachelor’s degree in Business, Engineering, or related field (Master’s preferred).
- Familiarity with contract manufacturing and high-volume component environments.
- Strong communication, analytical, and presentation skills.
- CRM experience (Salesforce, HubSpot).
- Up to 75% travel required.
Behaviors & Competencies:
- Models Vantedge Values: Customer Focus, Agility, Collaboration, Integrity, Innovation & Ownership.
- Competitive drive with a growth mindset.
- Strategic thinking and strong customer empathy.
- High accountability, urgency, and adaptability.
Benefits:
- Medical – Dental – Vision – Life Insurance
- Vacation and Sick Pay
- 401k
Vantedge Medical’s seasoned professionals shorten global supply chains while improving value for our many OEM partners. As a mature Development & Manufacturing Organization, our teams specialize in Electromechanical Assembly, Precision Machining, Sheet Metal Fabrication, and Rapid Prototyping & Engineering Solutions. Our 550,000+ sq. ft. of combined manufacturing space offers a broad spectrum of manufacturing capabilities and flexibility for most levels of mechanical integration.
Your Privacy Choices