CRM Campaign Specialist

Are you passionate about AI? 🤖

At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.

As a fast-growing scale-up, our team of 100+ tech specialists—including Data Engineers, Data Scientists, and more—delivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond!

We're looking for a CRM Campaign Specialist to work directly with one of our clients, one of the largest Telco providers worldwide.

What Your Day Might Look Like:

• Lead the implementation, and continuous optimization of CRM workflows — from decision engines to offer management, user journeys, and omni-channel interactions.
• Partner with Commercial / Marketing / Product stakeholders to translate business goals into scalable CRM solutions — define the rules, decisioning logic, perks-or-price offers, triggers, and outcome measurement.
• Build and maintain CRM decision-strategies (Always-On or Ad Hoc), simulations, testing (A/B or multivariate), and monitoring of actual vs predicted performance.
• Oversee integrations between the CRM platform and upstream/downstream systems — e.g. data sources, offer engines, digital channels, customer systems — ensuring data quality, consistency, and latency are managed well.
• Implement governance around CRM workflows: versioning, logging, change management, reviewing code/scripts, ensuring compliance (privacy, regulatory environments).
• Coach, review, and collaborate with cross-functional teams (data scientists, engineers, BI folks, marketing ops) to ensure solutions are maintainable, performant, and aligned with platform best practices.
• Ensure your CRM platform scales: help with technical debt, performance tuning, platform upgrades, security patches, feature releases.

Requirements

Your Superpowers🚀:

• Hands-on CRM mastery: Solid, proven experience working with at least one enterprise-grade platform—Pega, Salesforce, or Microsoft Dynamics.
• Workflow wizardry: Skilled at designing, building, and fine-tuning CRM workflows and decisioning logic that scale across channels.
• Analytical edge: Strong problem-solving mindset with the ability to translate complex business needs into elegant technical solutions.
• Industry savvy: Bonus points for experience in high-compliance environments like telecoms, banking, insurance, gaming, or tobacco.

Benefits

Perks on Perks:

• Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year).
• Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered.
• Private insurance, top-tier tech gear, and the chance to work with a stellar crew.

Ready to create some data magic with us? Hit that apply button and let’s get started.