Coordinator for In Home Care

Care Coordinator / Scheduler for In Home Care

Location: Columbia, MO (Coordinating care in client homes across the region)
Schedule: Monday–Friday, standard office hours

Pay Range: $18-$21 per hour

Position Summary

Are you detail-oriented, empathetic, and eager to make a significant difference every day? Phoenix Home Care & Hospice is seeking a committed Care Coordinator to become part of our In-Home Program. In this position, you will be essential in linking clients with trustworthy, in-home caregivers who assist with their daily living requirements. If you excel in a dynamic environment, value building meaningful connections, and take satisfaction in developing efficient care schedules that enable others to live safely and comfortably in their homes, we would be excited to hear from you!

Key Responsibilities

• Accurately staff and schedule caregivers to match client needs
• Assist with home visits and outreach efforts
• Manage multi-line phone system—answer inquiries, route calls, and handle messages
• Build and maintain strong relationships with clients, families, and field staff
• Interview and onboard potential field staff candidates
• Troubleshoot scheduling, client, or caregiver issues and provide timely resolutions
• Maintain organized client files and monthly summary reports
• Review client documentation before onboarding new clients
• Execute additional administrative or special projects as assigned

Required Qualifications

• Can be entry level-We will train

• Strong computer skills
• Excellent organization, attention to detail, and problem-solving skills
• High school diploma or GED required
• Professional, compassionate, empathetic communication skills

Benefits

• Competitive salary
• Signed offer letter with every job offer
• Comprehensive benefits package: major medical plans, dental, vision, and spousal coverage
• Paid holidays and PTO starting day one
• Career advancement opportunities
• Positive, growth-oriented workplace culture

Why Phoenix Home Care & Hospice?

At Phoenix, we’re more than a home care provider—we’re a community built on compassion, integrity, and mutual support. In your role as a Care Coordinator, you’ll be supported by leadership committed to your success and the success of your team. You’ll play a critical role in ensuring seamless care delivery and in shaping a compassionate, collaborative environment.

Apply Today

If you’re organized, empathetic, and ready to support both caregivers and clients with excellence, we want to hear from you. Choose Phoenix—Apply now and work for a company that honors its word – in writing.