Customer Service Representative (Sr. Loan Consultant) - Full-time

pspanAt Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”/span/pp/ppspanLendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options./span/ppGENERAL SUMMARY:/pp/ppThe role of Sr. Loan Consultant is to support the Branch Manager by overseeing the efficient operation of the branch and ensuring all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff./pp/ppMAJOR DUTIES/RESPONSIBILITIES:/pullipAssist with the management and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense./p/lilipMake loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency./p/lilipAssist branch manager with business development relationships within the community. Sell products and services to meet sales goals./p/lilipAssist customers with the implementation of solutions and monitor overall customer satisfaction./p/lilipAssist branch manager with matters regarding hiring, staffing, training, performance reviews and terminations as applicable./p/lilipEnsure a high quality of customer service./p/lilipAll other duties as assigned./p/li/ulp/ppBASIC REQUIREMENTS:/pullipHigh School Diploma or GED from accredited institution/p/lilip5 plus years consumer finance or related experience/p/lilipAbility to work with minimum supervision/p/lilipExcellent communication skills/p/lilipProficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word Applications/p/li/ulp/ppPREFERRED/DESIRED QUALIFICATIONS:/pullipAssociates or Bachelor’s Degree/p/lilipBilingual, Spanish/English/p/li/ulp/ppCOMPENSATION:/pullipThe salary range for this position is $23.00 - $26.00 per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate./p/lilipThis position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines./p/li/ulp/ppWORK ENVIRONMENT:/pullipOffice Environment/pp/p/li/ulp/ppspanIf you are interested in a fast paced, high growth, team oriented and great culture environment, you#39;ll enjoy a career with us!/span/p